Hi All, this Pro 1100 causing paper jams 3301 & 3302. paper jam codes for the fuser unit area. The fuser unit has been service 2 weeks ago and I also tested it on another Pro 1100 and works perfectly. I pulled out the ADU and have observed the Transfer Belt shifted to the rear end. If I realign the belt and do copies / prints, it works ok however paper jams again when the belt shifts to the rear end of the belt unit. If I pull out the belt assembly and turn it by hand 10 or 20 rotations the belt will slide / shift to the rear end.
The belt it self is new, fitted 2 weeks ago on PM service. The belt frame was not changed.
I did paper adjustments for all trays and also did leading edge adjustments. Cleaned the ADU paper path, belt cleaning unit, registration rollers & sensors, conveyance rollers and also did adjustments where necessary. I also did the front rear registration adjustments.
I have not changed the belt holder / frame but cleaned and lubricated bearings & contacts. Have not tried firmware.
I am thinking there may be a specific tech support document for this issue but cant find any.
if any one who have come across the same issue can share some ideas on this.
Regards
The belt it self is new, fitted 2 weeks ago on PM service. The belt frame was not changed.
I did paper adjustments for all trays and also did leading edge adjustments. Cleaned the ADU paper path, belt cleaning unit, registration rollers & sensors, conveyance rollers and also did adjustments where necessary. I also did the front rear registration adjustments.
I have not changed the belt holder / frame but cleaned and lubricated bearings & contacts. Have not tried firmware.
I am thinking there may be a specific tech support document for this issue but cant find any.
if any one who have come across the same issue can share some ideas on this.
Regards
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