This machine has been a comedy of errors to work on. First the USB C connection on the mainboard was bad, so we replaced it with another used board. But that was all that was changed. I was getting several errors all pointing at a firmware update. The Firmware would not update, it kept telling me the NG. Did some troubleshooting, and figured out the SSD was bad, Replaced it. Then I updated the firmware again and it was still NG. After going around with this for a couple weeks, I was told the CPUB was bad so we sent it out for repair. When it came back, I installed it and Firmware finally updated. I thought I was done. But then I started getting a C164 error that would clear itself and then leave me with a C163. Long story short, the procedures tell me that the ERB is bad and needs to be replaced. So I put a new one in. And I am still getting a C164 that clears itself and then I get the C163 that stays. The firmware is up to date. I am left with the two problems but everything is telling me that there is no problem. I did also at one point reset the machine ID and Type. I changed it, rebooted and changed it back. Nothing changed. Any idea's?
-
-
did you update the boot rom when you updated firmware ? Did you update the function level? Attaching troubleshooting bulletin -
Yep. I went back and checked it just to make sure, and it is the correct version. The function level has been set. Data has supposedly been recovered, but I have yet to get far enough to see that. Latest firmware has been installed. As far as I can tell the only thing wrong is an error C163.
I am open to any ideas at this time.Comment
-
Swapping too many boards may brick the machine.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
-
looking back, it was pretty much a brick when we got it.Comment
Comment