Biz C3350, C3351 creasing paper

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  • byronf
    Senior Member

    100+ Posts
    • Sep 2017
    • 109

    #16
    Re: Biz C3350, C3351 creasing paper

    Originally posted by copyman
    Good to know. I searched knowledge base and did not see anything about modified parts. Well I know for sure I have bad rollers on machine at shop. Will order a few of those parts for my customers that will eventually call back with wrinkling / creasing.

    Looks even worse replacing holder. A real pain in the ass job! If everything has to be swapped over to new holder that sucks! Minimum 2 hour job.

    Thanks
    Hi,
    Worn rollers are not the cause of this, the issue comes from the holder you will notice the rollers assy wears that bushing down leaving a play. Yes If it's your fist time it could take 2 hours with practice 30mins, I normally use parts from the graveyard from c25 / c35 you have to cut the knobs out so the fuser sits right.

    If you have taken the scanner unit out or changed power supply of these models in the past then you should be ok.
    NB: on the new models you will have to also take the control panel off.

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    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4619

      #17
      Re: Biz C3350, C3351 creasing paper

      Originally posted by byronf
      Hi,
      Worn rollers are not the cause of this, the issue comes from the holder you will notice the rollers assy wears that bushing down leaving a play. Yes If it's your fist time it could take 2 hours with practice 30mins, I normally use parts from the graveyard from c25 / c35 you have to cut the knobs out so the fuser sits right.

      If you have taken the scanner unit out or changed power supply of these models in the past then you should be ok.
      NB: on the new models you will have to also take the control panel off.
      Ok that's good info. The rollers definitely the issue on machine in shop creasing the paper. Not sure how machines with 10 or 20K page counts can wear anything down but a new holder is worth a try.

      Comment

      • NickP
        Junior Member
        • Nov 2024
        • 1

        #18
        Originally posted by byronf
        Re: Biz C3350, C3351 creasing paper

        Hi All,

        This issue is common from C25, C35, C3110, C3350 & C3351.

        Issue is the two parts attached.
        Hi there, im new here , having the same problem with a 3351. i tried to see exactly what parts are at fault from your photo , but its blurry. is there a way to have part-numbers ? thanks

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5798

          #19
          here is the fuser parts i have. there are probably updated numbers.
          Attached Files
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

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