Bizhub 287

[anor Anoar]

هل هذا الملف التمهيدي الذي تقصده

[Synthohol]

without reading the descriptions in the readme file, how do you know its the right version?
you said you tried multiple firmwares but did you read the description for it to make sure its the right VERSION for your refreshed machine.
i lost access to KM 2.5 years ago when i retired so i cant look it up for you.

[anor Anoar]

لقد ثبت اكثر من برنامج ثابت ونفس الخطا سي ٥٣٥٤ وطابعتي على الموديل الحديث الذي لا يوجد فيه مروحه

[Synthohol]

thats what im asking you

there is usually a readme file for the firmware, it shows what models it applies to.
if the firmware you installed is for a system that uses the fan it will error out because it senses no speed signal.
its quite possible there is a firmware specific to the refresh models that does not look for the fan anymore.

[anor Anoar]

Where is error ؟

[Synthohol]

ok, is that the correct firmware for a refresh model?

[anor Anoar]

A7AH0Y0-F000-GCP-Y3

[Synthohol]

software=firmware
what version is shown?

[anor Anoar]

Device Information displays the software you downloaded to it

[mascan42]

كيف أعرف ما هو برنامج هذا الطراز 287؟
مع العلم أنني جربت
a7ah0y0-f000-g00-y3
a7ah0y0-f000-gcp-y3
a7ah0y0-f000-gcm-y3

Under the utility menu, select Device Information. The firmware should be shown there.

[anor Anoar]

كيف أعرف ما هو برنامج هذا الطراز 287؟
مع العلم أنني جربت
a7ah0y0-f000-g00-y3
a7ah0y0-f000-gcp-y3
a7ah0y0-f000-gcm-y3

[mascan42]

If it's a refresh model, but it's looking for the fan that was removed, it might have the wrong firmware loaded.

أين المروحة المقصود بالخطأ C-5354

The fan would be mounted over that oval-shaped hole to the left of the board.

[anor Anoar]

أين المروحة المقصود بالخطأ C-5354

[femaster]

dont ask me what the hell a refresh model is though, that you will have to solve yourself.

The "refresh model" had a ton of revisions made to it mid-production.

Thank you
My printer is on the new model Question: Has the fan been canceled or moved elsewhere?

If your machine falls into the "refresh" category, it would appear that it should not have that fan. The duct work and fan were eliminated in the refresh model. I don't really know how the machine would determine if it was a refresh or not, as the main boards have the same part numbers in both versions of the machine. Perhaps it's a firmware thing. The refresh model came out in 2017, so perhaps a firmware update might help to clear that up? Hard to say.

I've included a copy of the only bulletin I can find on the revisions between the original and refresh model. It seems to mainly deal with parts differences however.

[anor Anoar]

Thank you
My printer is on the new model Question: Has the fan been canceled or moved elsewhere?