Bizhub C754 Factory Reset - Now what?

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  • yakatz
    Technician

    Site Contributor
    • Mar 2021
    • 24

    Bizhub C754 Factory Reset - Now what?

    Someone donated a C754 to a non-profit organization that I work with (along with tons of toner). They did a complete reset and hard drive format from the service menu ([System 1] -> [Initialization] -> [Clear All Data]). The machine seems to be working fine except it says "no animation guide available" which I gather refers to the instructions for unjamming.

    1. Does it matter that these are missing (other than the annoyance of finding jams and the constant error message on the screen)?

    2. Is there a way to get the files?

    3. Are there any other pitfalls we might expect to see because of the reset?

    Thank you.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5506

    #2
    Re: Bizhub C754 Factory Reset - Now what?

    1) nope, its just mini videos of how to remove jams.
    2) become a contributor and someone will link you to the movie data.
    3) nope, none that i can think of.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580

      #3
      Re: Bizhub C754 Factory Reset - Now what?

      put the machine on a junk pile, sell the toner on Ebay..use the profits to buy a new machine..Even this toner is on backorder..E

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7695

        #4
        Re: Bizhub C754 Factory Reset - Now what?

        Originally posted by emujo2
        put the machine on a junk pile, sell the toner on Ebay..use the profits to buy a new machine..Even this toner is on backorder..E
        Not necessarily.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5506

          #5
          Re: Bizhub C754 Factory Reset - Now what?

          Pm sent anyway...
          Please contribute a few dollars to the site, its really apprecoated.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7973

            #6
            Re: Bizhub C754 Factory Reset - Now what?

            Originally posted by yakatz
            Someone donated a C754 to a non-profit organization that I work with (along with tons of toner). They did a complete reset and hard drive format from the service menu ([System 1] -> [Initialization] -> [Clear All Data]). The machine seems to be working fine except it says "no animation guide available" which I gather refers to the instructions for unjamming.

            1. Does it matter that these are missing (other than the annoyance of finding jams and the constant error message on the screen)?

            2. Is there a way to get the files?

            3. Are there any other pitfalls we might expect to see because of the reset?

            Thank you.
            The C754 is an old model now however perfectly fine for printing & copying. You may have issues scanning due security issues with Windows over the years however there are work arounds.

            Since you have plenty of toner you have a number of 'free' prints.

            Should you need the movie animation firmware to remove the warning you can contact us at the links below.

            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7695

              #7
              Re: Bizhub C754 Factory Reset - Now what?

              Originally posted by copier tech
              The C754 is an old model now however perfectly fine for printing & copying. You may have issues scanning due security issues with Windows over the years however there are work arounds.

              Since you have plenty of toner you have a number of 'free' prints.

              Should you need the movie animation firmware to remove the warning you can contact us at the links below.

              Exactly my thoughts. It will suit most if not every copy/print needs. The only weak point is scanning but with lots of toners it's negligible.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • yakatz
                Technician

                Site Contributor
                • Mar 2021
                • 24

                #8
                Re: Bizhub C754 Factory Reset - Now what?

                Thanks for the help. I am downloading the files now.

                I know the machine is old, but it came with the toner in it, plus two unopened blacks and one unopened of each color, so it should serve our needs to a long time.
                It looks like it should be able to scan to email and that should be sufficient.

                Comment

                • srvctec
                  Former KM Senior Tech

                  500+ Posts
                  • Oct 2009
                  • 827

                  #9
                  Re: Bizhub C754 Factory Reset - Now what?

                  Originally posted by yakatz
                  Thanks for the help. I am downloading the files now.

                  I know the machine is old, but it came with the toner in it, plus two unopened blacks and one unopened of each color, so it should serve our needs to a long time.
                  It looks like it should be able to scan to email and that should be sufficient.
                  And if scan to email won't work for some reason, there's always the box function that can be used with Pagescope Box Operator or the scan to thumb drive, so you also have options there, even though they might not be ideal.
                  Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                  Comment

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