konica minolta bizhub 658e c-d010

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  • brent
    Service Manager
    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1148
    #1

    konica minolta bizhub 658e c-d010

    brand new machine just set it up.. turned on switch 227 to hex 00 to turn on comsumables. this is after it was set up and I ran my machine managent lists
    then boom it was idle I then turned off switch 172 to 01 to turn off marketplace.. now it wont let me go to warm up.. it goes right into a c d 010 even with door open what did I do to myself? any help would be appreciated


    brent
    Tags: set, switch, turn, turned
    • Woxner
      Senior Tech
      500+ Posts
      • Jul 2011
      • 798
      #2
      Re: konica minolta bizhub 658e c-d010

      Do a logical format is service mode should be fine. Its saying the hdd is unformated.

        Comment

        • brent
          Service Manager
          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1148
          #3
          Re: konica minolta bizhub 658e c-d010

          ok well I was able to get into functions once.. now I try to get into it.. no dice... I cant access the service mode with the code on. its being very picky
          I feel like its my first day. ive tried it with the door open and closed. any thoughts on accessing service mode when it codes out?
          sorry I just cant get it today lol

          brent

            Comment

            • tsbservice
              Field tech
              Site Contributor
              5,000+ Posts
              • May 2007
              • 7449
              #4
              Re: konica minolta bizhub 658e c-d010

              PM
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • femaster
                  Service Manager
                  1,000+ Posts
                  • May 2011
                  • 1346
                  #5
                  Re: konica minolta bizhub 658e c-d010

                  Originally posted by brent
                  ok well I was able to get into functions once.. now I try to get into it.. no dice... I cant access the service mode with the code on. its being very picky
                  I feel like its my first day. ive tried it with the door open and closed. any thoughts on accessing service mode when it codes out?
                  sorry I just cant get it today lol
                  brent
                  Can you get into service mode during boot? If you aren't sure what I mean, power up the machine while holding down the reset button, same as you would to do a trouble reset. Once the trouble reset screen comes up, DON'T PRESS THE TROUBLE RESET button. Instead, hit the typical key sequence to get into service mode. Doing it this way, you will need to know what the password is for service mode, even if you have that requirement disabled when entering from the counter screen.
                  A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                  My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                    Comment

                    • brent
                      Service Manager
                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1148
                      #6
                      Re: konica minolta bizhub 658e c-d010

                      I forgot to respond. it is fixed with the format thank you to everyone who helped me.. I was having a day lol

                      brent

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