Bizhub C368 lease returns...

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4046
    #1

    Bizhub C368 lease returns...

    Off lease warehouse I buy from had a bunch of "8" series machines returned from government office. You guessed it all the HDD's missing & Authentication turned on! Good thing is all the meters are super low. The low meters tell me the government wasted tax payer money once again! A C558 with 8K TOTAL meter, etc. All 30 machines ridiculously low meters. Tells me this government office was over sold as usual!

    Anyway I bought a C368 with 12K meter. After installing HDD & formatting and turning off Authentication. Also initialized machine.

    It seems to be working ok but had trouble turning off authentication message like it was still showing with it off, some tabs grayed out, etc. Ended up having to change a setting with "public user" to get rid of authentication message.

    Now at top of screen it has a "Public" tab showing all the time, is this normal? Don't have another machine in shop to look at. Everything seems to be working good so far.

    Thanks in advance
    Tags: authentication, government, low, meters, showing
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5273
      #2
      Re: Bizhub C368 lease returns...

      there is a bit switch comparison tool if i recall.
      do you have?
      or print out a mgt list from a good working one and compare all the software switches.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • emujo2
          Service Manager

          1,000+ Posts
          • Mar 2017
          • 1580
          #3
          Re: Bizhub C368 lease returns...

          Many of these govt machines had CAC/PIV solutions..No tech would spend any time (at least free time) putting it back to non CAC/PIV..HDDs were removed and handed to customer..You got a deal but you have some work to do

            Comment

            • progoffice
              Trusted Tech

              250+ Posts
              • Nov 2008
              • 326
              #4
              Re: Bizhub C368 lease returns...

              Originally posted by copyman
              Off lease warehouse I buy from had a bunch of "8" series machines returned from government office. You guessed it all the HDD's missing & Authentication turned on! Good thing is all the meters are super low. The low meters tell me the government wasted tax payer money once again! A C558 with 8K TOTAL meter, etc. All 30 machines ridiculously low meters. Tells me this government office was over sold as usual!

              Anyway I bought a C368 with 12K meter. After installing HDD & formatting and turning off Authentication. Also initialized machine.

              It seems to be working ok but had trouble turning off authentication message like it was still showing with it off, some tabs grayed out, etc. Ended up having to change a setting with "public user" to get rid of authentication message.

              Now at top of screen it has a "Public" tab showing all the time, is this normal? Don't have another machine in shop to look at. Everything seems to be working good so far.

              Thanks in advance
              I think the "public" tab you are seeing is just indicating that user authentication is turned on and public user turned on - usually for black only walk up use of the machine. Try turning off user authentication and see if this tab goes away.

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4046
                  #5
                  Re: Bizhub C368 lease returns...

                  Originally posted by progoffice
                  I think the "public" tab you are seeing is just indicating that user authentication is turned on and public user turned on - usually for black only walk up use of the machine. Try turning off user authentication and see if this tab goes away.
                  Thanks for the replies!

                  Like I posted I turned off anything that showed up that had to do with authentication. I figured that's what the "public" tab meant and why my original post. I had a feeling some tabs didn't show up because of security settings. I will have another 8 series in the shop soon and will compare settings side by side.


                  emujo2, is there somewhere on Kon/Min dealer site on how to change machine back with this CAC/PIV solutions ?

                  Synthohol, Where can I get that comparison tool? Have a feeling it's some soft sw settings.

                  Thanks again

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5273
                      #6
                      Re: Bizhub C368 lease returns...

                      PM
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7456
                          #7
                          Re: Bizhub C368 lease returns...

                          Originally posted by Synthohol
                          PM
                          Damn Synthohol I was about to send him ssc excel
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • emujo2
                              Service Manager

                              1,000+ Posts
                              • Mar 2017
                              • 1580
                              #8
                              Re: Bizhub C368 lease returns...

                              Originally posted by copyman
                              Thanks for the replies!

                              Like I posted I turned off anything that showed up that had to do with authentication. I figured that's what the "public" tab meant and why my original post. I had a feeling some tabs didn't show up because of security settings. I will have another 8 series in the shop soon and will compare settings side by side.


                              emujo2, is there somewhere on Kon/Min dealer site on how to change machine back with this CAC/PIV solutions ?

                              Synthohol, Where can I get that comparison tool? Have a feeling it's some soft sw settings.

                              Thanks again
                              Look for the AU 211p instructions. There are a few softswitches that need to be set back to the default..E

                                Comment

                                • copyman
                                  Owner / Technician

                                  Site Contributor
                                  2,500+ Posts
                                  • Sep 2005
                                  • 4046
                                  #9
                                  Re: Bizhub C368 lease returns...

                                  Originally posted by emujo2
                                  Look for the AU 211p instructions. There are a few softswitches that need to be set back to the default..E
                                  Thanks again everyone. Machine is good now. Basically changed soft sw # 12 back to all "0"'s then tabs showed up to turn off authentication & external server
                                  Last edited by copyman; 10-29-2021, 01:52 PM.

                                    Comment

                                    • emujo2
                                      Service Manager

                                      1,000+ Posts
                                      • Mar 2017
                                      • 1580
                                      #10
                                      Re: Bizhub C368 lease returns...

                                      That's CAC/PIV..You probably have an AU211 buried in the front door, or in the work table as well. E

                                        Comment

                                        • copyman
                                          Owner / Technician

                                          Site Contributor
                                          2,500+ Posts
                                          • Sep 2005
                                          • 4046
                                          #11
                                          Re: Bizhub C368 lease returns...

                                          Originally posted by emujo2
                                          That's CAC/PIV..You probably have an AU211 buried in the front door, or in the work table as well. E
                                          I knew it had the AU211. There was a mini size card reader Velcro'd onto top of WT.

                                          Thanks again for the help. It was great to see that public tab disappear and know machine was back to normal.... I hope

                                            Comment

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