W10, USB-printer install

[Hansoon]

Customer has a computer with W10. His old USB-printer broke down, so he wants to install a new printer I supplied to him. When attaching the USB cable coming from the printer to the computer, it shows a reaction in the sys-tray, but installing is not taking place.

When I try a manual install, everything is fine until it comes to a window asking for the admin pass word. The customer lost this admin password and there is no administrator any more available.

Is there a workaround for such situations? Any help please?

Hans

[Synthohol]

first id just change the admin password, its not hard especially when you already have a logon.
if they are restricted on their own computer then either print from one they are or save to a PDF and print it from a flash drive.
its unacceptable to own a computer you cant modify to the least of all adding a printer.

[Duplicator]

Customer has a computer with W10. His old USB-printer broke down, so he wants to install a new printer I supplied to him. When attaching the USB cable coming from the printer to the computer, it shows a reaction in the sys-tray, but installing is not taking place.

When I try a manual install, everything is fine until it comes to a window asking for the admin pass word. The customer lost this admin password and there is no administrator any more available.

Is there a workaround for such situations? Any help please?

Hans

I hate to admit this but.... I drive around with a WinPE live "cd" (it's really a flash drive) so that I can reset passwords on computers that customers have lost the passwords to. It is a little harder on macOS but that's a story for another day....

I completely agree with Synthohol last statement about owning a computer and not being able to even add a printer.

[Hansoon]

I drive around with a WinPE live "cd" (it's really a flash drive) so that I can reset passwords on computers that customers have lost the passwords to.

OK, but how? Complicated procedure? 😎

Hans

[Synthohol]

Get the files you need to create WinPE media

1. Download and install both the Windows ADK and the Windows PE Add-on. When you install the ADK choose, at minimum, the Deployment Tools feature.
   • See Download and install the Windows ADK for links to installers for all available versions of the ADK and Windows PE add-on.
2. After you've downloaded and installed the ADK and Windows PE add-on, you can create bootable Windows PE media.
   • See WinPE: Create USB Bootable drive to learn how to create a bootable WinPE USB drive, CD, ISO, or VHD.
3. see #4
4. https://hashnotes.tech/part-2-create...ll-windows-adk
5. good luck!

[Duplicator]

I'm assuming the forum rules mention posting links to warez or hacking items so I'll leave you to the Google-fu to find them all.

Anything with Bitlocker turned on (such as some new Windows 11 PCs) will prevent you from doing this but generally there are a few methods:

• Moving files around in System32 to gain access to a command prompt at the login screen. https://4sysops.com/archives/forgot-...ky-keys-trick/
• Changing the password hash. Something like Jayros Lockpick.
• Removing the password entirely. Something like Kon-Boot.

It would be worth looking into one of the Ventoy based "live CD" sets. Medicat is a popular one. It has every tool you could ever want to work with PCs. It's basically the Hiren's Boot CD for 2020+.