Errore c-d363 konica minolta c454e

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  • CIRO
    Technician
    • Apr 2020
    • 33
    #1

    Errore c-d363 konica minolta c454e

    Good evening everyone, I kindly have a problem on a c454e.
    After launching a print, finished the copy cycle an internal error appears, after a while the code C-D363 appears.
    Can someone please help me.
    thanks
    Tags: None
    • Duplicator
      IT Manager

      100+ Posts
      • May 2022
      • 245
      #2
      That is a Nonvolatile data error. Check the battery on the main board. It might have died.
      It should give you the option of recovering data as well. Does that process complete successfully?
      Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

      If I helped you out, please give me a thumbs up! It helps my reputation.

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        • CIRO
          Technician
          • Apr 2020
          • 33
          #3
          ok tomorrow try to replace the battery, is it ok if I recover it from an old card?
          IN THIS REGARD THE PRINTING PROCESS COMPLETES CORRECTLY.
          THANKS FOR EVERYTHING.

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4609
              #4
              It's not that easy to solder battery to new board without losing all data. And I would only use a new battery that already has the leads attached.
              I've recovered machines with bad batteries and as long as main switch isn't turned off or power outage machine works fine.

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