I rarely get a complete unit. There's always something I have to move from old to new.
What am I doing wrong when I order KM parts?
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The parts manual. I regularly have to put KM parts "together" when I order them. I don't have time to do that. Like it would have been great to order a whole brush roller instead of just the damaged sheet. Took me a long time just to remove the old one. Has to cost KM a fortune to make every little part separate.Comment
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Here's another problem with KM. There are no instructions on how to replace that unit, or any unit on ADF's and finishers. I am sure I could figure it out, but as I mentioned earlier, I do not have time to take a day to figure that out. Is it even worth it? The chances something gets lost, broken, or doesn't work the same after...
The manual only shows motor and board replacement. Another way to say it...The manual only shows items I could easily figure out without the manual. LOL.Comment
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