Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

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  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5273

    Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

    diwakar 2 Attachment(s)
    Getting an orange-yellowish line on print

    Hello All !

    We are getting a yellow-ish line towards the centre on our 12x18 prints. What can be the cause ? Attached screenshot

    Printer: Konica C258
    Paper: 12x18 300 GSM Art Card
    DPI: 1200
    Tray: Bypass

    Thank you for your help :-)

    Attachment 51062Attachment 51063
    We know a thing or two because we've seen a thing or two.
    The medication helps though...
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5273

    #2
    Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

    its not a yellow/orange issue. you are missing cyan and or black.
    check laser slit glass and DV coverage. could be debris behind a doctor blade on one of the DV units
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7457

      #3
      Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

      At max paper weight consumables life is critical. Post them plus are you using compatible toner?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5273

        #4
        Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

        i hope he sees this thread and not just kept the "print" one open in his browser hitting refresh every hour
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • TEST10
          Technician

          50+ Posts
          • Jun 2010
          • 65

          #5
          Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

          I would check the cyan development unit, it must be rubbish

          Comment

          • TEST10
            Technician

            50+ Posts
            • Jun 2010
            • 65

            #6

            Comment

            • diwakar
              Technician
              • Aug 2019
              • 37

              #7
              Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

              Originally posted by Synthohol
              diwakar 2 Attachment(s)
              Getting an orange-yellowish line on print
              Hello All !

              We are getting a yellow-ish line towards the centre on our 12x18 prints. What can be the cause ? Attached screenshot

              Printer: Konica C258
              Paper: 12x18 300 GSM Art Card
              DPI: 1200
              Tray: Bypass

              Thank you for your help :-)

              Attachment 51062Attachment 51063


              Thank you very much for reposting :-)

              Comment

              • diwakar
                Technician
                • Aug 2019
                • 37

                #8
                Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

                Originally posted by Synthohol
                its not a yellow/orange issue. you are missing cyan and or black.
                check laser slit glass and DV coverage. could be debris behind a doctor blade on one of the DV units
                Thanks for this, we will try it today, however, we cleaned the whole laser unit. We will check for DV units today

                Comment

                • diwakar
                  Technician
                  • Aug 2019
                  • 37

                  #9
                  Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

                  Originally posted by tsbservice
                  At max paper weight consumables life is critical. Post them plus are you using compatible toner?
                  We are using compatible toner and recently, the black OPC life was over, so we replaced the chip, and then it worked fine.

                  Comment

                  • diwakar
                    Technician
                    • Aug 2019
                    • 37

                    #10
                    Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

                    Originally posted by TEST10
                    I would check the cyan development unit, it must be rubbish
                    We will again check the cyan DV and all other DV units today and will post result.

                    Thanks

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22809

                      #11
                      Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

                      Originally posted by diwakar
                      We are using compatible toner and recently, the black OPC life was over, so we replaced the chip, and then it worked fine.
                      Turd party toner is a nono.
                      The chip might get you some miles but will come back.
                      Is drum turd party also?
                      Might have missed it, but what are drum/dev counts?

                      Sent from my SM-G960U using Tapatalk

                      Comment

                      • kingarthur
                        Service Manager

                        1,000+ Posts
                        • Feb 2008
                        • 1167

                        #12
                        Re: Getting an orange-yellowish line on pr1nt (posted on behalf of diwaker)

                        Originally posted by diwakar
                        Thanks for this, we will try it today, however, we cleaned the whole laser unit. We will check for DV units today

                        Have you cleaned the PH unit with the wand, or have you removed it and cleaned it, sometimes using the wand isn't enough, you have to physically remove it and wipe the windows
                        Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                        Comment

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