error d011 c308

[romario]

i have this error d011 on my konica c308, i need the files
1. A7PU0Y0-F000-GXX-A8
2. A7PU0Y0-F000-GXX-B0
can someone help me my email is
romarioaparicio2@gmail.com

[Synthohol]

Re: error d011 c308

CD011
(1) Contents

Trouble type	CD011: Hard disk out of specifications mounted
Rank	C

bizhub C368/C308/C258 K TROUBLESHOOTING > 3. TROUBLE CODE
K-94

Trouble detection condition	A hard disk that falls outside the specifications is connected.
Trouble isolation	-
Relevant electrical parts	• Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)

(2) Procedure
1. Check the hard disk specifications.
2. Replace the hard disk. (HDD (A) / HDD (B))


firmware likely wont do anything.
is it the original HDD?
if replaced, was it the same size/type?
did you replace the SATA cable as well?
did you try formatting it?

just asking because you did not provide what you have done so far.

[romario]

Re: error d011 c308

CD011
(1) Contents

Trouble type	CD011: Hard disk out of specifications mounted
Rank	C

bizhub C368/C308/C258 K TROUBLESHOOTING > 3. TROUBLE CODE
K-94
(2) Procedure
1. Check the hard disk specifications.
2. Replace the hard disk. (HDD (A) / HDD (B))


firmware likely wont do anything.
is it the original HDD?
if replaced, was it the same size/type?
did you replace the SATA cable as well?
did you try formatting it?

just asking because you did not provide what you have done so far.

sorry, if I change hdd 3 times, sata cable, update firmware A7PU0Y0-F000-GXX-B6 and follow the error, read here in the forum that with those files I solve the problem