C308 Reversed/Mirrored Screen

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  • Lync
    Technician
    • Feb 2016
    • 47
    #1

    [Misc] C308 Reversed/Mirrored Screen

    Has anyone else come across this issue with the screen display reversed on a copier?
    The screen image is backwards but the touch is still in the same spot so you have to press the right of the screen to press a button on the left and vice-versa.
    I have swapped out the control panel for a spare one and it fixed this issue.
    I brought the faulty control panel back to the workshop and put it onto another machine and it has brought the fault with it so I have a bit of a novelty to play with.

    20211215_150309.jpg20211215_152842.jpg20211215_150236.jpg20211215_150245.jpg
    Tags: mirrored display, mirrored screen, press, reversed screen, screen
    • tmmdmmm
      Trusted Tech

      Site Contributor
      100+ Posts
      • Apr 2021
      • 173
      #2
      Re: C308 Reversed/Mirrored Screen

      Thats..... interesting. Cant say I've ever seen it. I mean its definitely the board inside the display, can't really be anything else as the touchscreen works properly, but I can't see why it would do it

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7457
          #3
          Re: C308 Reversed/Mirrored Screen

          I think there's touch panel Firmware available although I never did it. Also I would try to perform Calibration on erratic panel.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • srvctec
              Former KM Senior Tech

              500+ Posts
              • Oct 2009
              • 827
              #4
              Re: C308 Reversed/Mirrored Screen

              OK, that's got to be one of the weirdest things I've seen!! Almost looks like someone played a cruel joke but I've got no idea how.

              Definitely let us know what you do to resolve the issue.
              Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7457
                  #5
                  Re: C308 Reversed/Mirrored Screen

                  Originally posted by srvctec
                  OK, that's got to be one of the weirdest things I've seen!! Almost looks like someone played a cruel joke but I've got no idea how.

                  Definitely let us know what you do to resolve the issue.
                  Yeah looks like mirror copy function but with touch panel.
                  I love such mysteries...my hands always start itching to get that sob fixed!

                  Btw, any chance for ribbon cable inside to be reversed?
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22599
                      #6
                      Re: C308 Reversed/Mirrored Screen

                      I've seen unresponsive screens, unresponsive areas, shifted alignment, vertical lines, horizontal lines, no backlight, Portuguese Japanese & Chinese language ... but never a mirror image. That's pretty exciting.

                      If you can get it take firmware, that would be a good place to start. There appears to be just one operation panel PWB. That would be my second choice. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • PrintWhisperer
                          Trusted Tech

                          250+ Posts
                          • Feb 2018
                          • 434
                          #7
                          Re: C308 Reversed/Mirrored Screen

                          Originally posted by blackcat4866
                          I've seen unresponsive screens, unresponsive areas, shifted alignment, vertical lines, horizontal lines, no backlight, Portuguese Japanese & Chinese language ... but never a mirror image. That's pretty exciting.

                          If you can get it take firmware, that would be a good place to start. There appears to be just one operation panel PWB. That would be my second choice. =^..^=
                          Same thing I said when I was recently shown a photo this (from a colleague, not mine).....

                          on a Kyocera out-of-box (3 Series iirc...trying to get the photo)

                          Certain boot screens were normal layout, then the display would flip. TP response was normal position as well even after flip.


                          Display+OP panel main replaced as an assembly and sent to KDA for analysis.

                          Maybe the same supplier?
                          "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

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