Konica Minolta bizhub 4050 stuck on startup

[informaticaoffice]

Hi everyone, I have two bizhub 4050 konica minolta stuck on the konica minolta logo screen. Do you know how I can fix it?

[copyrooks]

My money is on a hdd to be replaced

[informaticaoffice]

Thanks for the reply. Yes it is the hdd do you have an idea on how I can solve it I can format it from external. I tried hdd on another machine same problem. Can I clone it from another HDD?

[Synthohol]

just attach to a computer, go into computer management, disk manager, highlight all the partitions on the drive and delete them till no partitions. create a single partition and remove from the computer.
install on copier, boot into service mode and do a logical format only.
upon reboot make sure the HDD is set to installed and usually yells about animation guide missing.

[informaticaoffice]

Do you know where the menu is to set to hdd installed?

[copyman]

Make a small donation to this website and request the service manual.

[informaticaoffice]

Ok I'll do it, it seems like the least I could do

[Synthohol]

can you boot into trouble reset then service mode from there?

[informaticaoffice]

can you boot into trouble reset then service mode from there?

Yes I can

[Synthohol]

check error/trouble codes, see what tests you can run, self diagnostics etc..