Bizhub C258 CD050 and FA14

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7910
    #1

    Bizhub C258 CD050 and FA14

    I went today to this client on normal routine works (they have plenty machines).
    Found one sitting hopelessly with CD050 code. Upon reboot it cleared error so here I go decided to update the FW with latest I have GCC-X4(yes I know it's not base). It took a long time of machine to show FW update screen but eventually I pushed start. It succeeds on other FWs but failed on MFP at 20%. So here I go again and did only MFP update it took it. After restarting machine comes to Ready and works but I noticed that in Device info tab it shows function version 4.2(it already was it before) but no FW version is shown. In CE mode it shows all modules firmware versions but MFP card(it's empty).
    Now machine is working but I suspect HDD or other issue may bite me near future. Here I summon experienced.
    Beside steps found in AAS(I will try that anyways) what are your words of wisdom guys.
    It won't beat me for sure just doing some precaution steps
    As always Thanks for any insights.

    God bless you and Happy New Year!
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.
    Tags: mfp, steps, update
    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8101
      #2
      Re: Bizhub C258 CD050 and FA14

      Originally posted by tsbservice
      I went today to this client on normal routine works (they have plenty machines).
      Found one sitting hopelessly with CD050 code. Upon reboot it cleared error so here I go decided to update the FW with latest I have GCC-X4(yes I know it's not base). It took a long time of machine to show FW update screen but eventually I pushed start. It succeeds on other FWs but failed on MFP at 20%. So here I go again and did only MFP update it took it. After restarting machine comes to Ready and works but I noticed that in Device info tab it shows function version 4.2(it already was it before) but no FW version is shown. In CE mode it shows all modules firmware versions but MFP card(it's empty).
      Now machine is working but I suspect HDD or other issue may bite me near future. Here I summon experienced.
      Beside steps found in AAS(I will try that anyways) what are your words of wisdom guys.
      It won't beat me for sure just doing some precaution steps
      As always Thanks for any insights.

      God bless you and Happy New Year!
      There is an SATA firmware for random CD-xxx & HDD error codes.

      C208 Series Misc HDD error code.pdf
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk
      ​

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7910
          #3
          Re: Bizhub C258 CD050 and FA14

          Originally posted by copier tech
          There is an SATA firmware for random CD-xxx & HDD error codes.
          Ahh thanks for that. I forgot to mention in my OP that SATA controller is already at new version(ends in G00-04).
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8101
              #4
              Re: Bizhub C258 CD050 and FA14

              Originally posted by tsbservice
              Ahh thanks for that. I forgot to mention in my OP that SATA controller is already at new version(ends in G00-04).

              Could be a failing HDD.

              The function version will always show 4.2 unless you change SW25 to HEX B0
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk
              ​

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7910
                  #5
                  Re: Bizhub C258 CD050 and FA14

                  Originally posted by copier tech

                  Could be a failing HDD.

                  The function version will always show 4.2 unless you change SW25 to HEX B0
                  Yes.

                  And Yes I just mentioned it in case anyone asked about function version. As a rule of thumb all of mine machines have their functional version match their FW version.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • srvctec
                      Former KM Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 827
                      #6
                      Re: Bizhub C258 CD050 and FA14

                      Originally posted by tsbservice
                      After restarting machine comes to Ready and works but I noticed that in Device info tab it shows function version 4.2(it already was it before) but no FW version is shown. In CE mode it shows all modules firmware versions but MFP card(it's empty).
                      I've had this happen more than once before, well sort of. Not the having to install the MFPB F/W by itself because it failed but the not showing of F/W version. The machine has always worked and as long as it works, I don't worry about it and haven't had to do anything else later on. I just figure it's some sort of glitch on displaying the F/W version and leave it alone since the machine works.
                      Last edited by srvctec; 12-31-2021, 04:23 AM.
                      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                        Comment

                        • tulintron
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jul 2014
                          • 669
                          #7
                          Re: Bizhub C258 CD050 and FA14

                          Good morning everyone. I have C258 giving me FA14. I tried to follow bulletin 10072, but I am missing the fw sta G00-04 to downgrade.


                          Without it, it is impossible to follow in the footsteps of the newsletter.


                          Would anyone be available to help?


                          Thanks.
                          https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7910
                              #8
                              Re: Bizhub C258 CD050 and FA14

                              Originally posted by tulintron
                              Good morning everyone. I have C258 giving me FA14. I tried to follow bulletin 10072, but I am missing the fw sta G00-04 to downgrade.


                              Without it, it is impossible to follow in the footsteps of the newsletter.


                              Would anyone be available to help?


                              Thanks.
                              You can try recovery procedure with GXX-A8 FW.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

                                • tulintron
                                  Senior Tech

                                  Site Contributor
                                  500+ Posts
                                  • Jul 2014
                                  • 669
                                  #9
                                  Re: Bizhub C258 CD050 and FA14

                                  Originally posted by tsbservice
                                  You can try recovery procedure with GXX-A8 FW.
                                  Thanks for answering. I tried with A8 andB0, both without success. A789be didn't help me either.


                                  I think I need this G00-04 SATA. downgrade seems necessary.


                                  I already disconnected the HDD, but none of that gave me a positive result.
                                  https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                                    Comment

                                    • Synthohol
                                      Certified Konica Expert

                                      Site Contributor
                                      5,000+ Posts
                                      • Mar 2016
                                      • 5735
                                      #10
                                      Re: Bizhub C258 CD050 and FA14

                                      Originally posted by tulintron
                                      I think I need this G00-04 SATA. downgrade seems necessary.
                                      PM
                                      We know a thing or two because we've seen a thing or two.
                                      The medication helps though...

                                        Comment

                                        • tulintron
                                          Senior Tech

                                          Site Contributor
                                          500+ Posts
                                          • Jul 2014
                                          • 669
                                          #11
                                          Re: Bizhub C258 CD050 and FA14

                                          Originally posted by Synthohol
                                          PM
                                          Thanks
                                          https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                                            Comment

                                            • tulintron
                                              Senior Tech

                                              Site Contributor
                                              500+ Posts
                                              • Jul 2014
                                              • 669
                                              #12
                                              Re: Bizhub C258 CD050 and FA14

                                              Originally posted by tulintron
                                              Thanks
                                              Sorted out!

                                              Thanks to everyone who helped in any way.
                                              https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                                                Comment

                                                • srvctec
                                                  Former KM Senior Tech

                                                  500+ Posts
                                                  • Oct 2009
                                                  • 827
                                                  #13
                                                  Re: Bizhub C258 CD050 and FA14

                                                  Originally posted by tulintron
                                                  Sorted out!

                                                  Thanks to everyone who helped in any way.
                                                  Well, what was the solution?
                                                  Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                                                    Comment

                                                    Previous template Next
                                                    Working...