C751i Papercut wont authenticate

[iwallace71]

Hi
Just received this from KM, finally a fix so i am trying on a few customers today, as follows:

That’s the Firmware release note as below is available on Kiku please give this a try and let us Know how it goes

Special Firmware GG2-RF has been released as the interim fix for Papercut issues.
Please apply this to any papercut devices and feedback on results.
There is one footnote to mention: Please follow the steps below to clear the server cache data and check if the issue persists"
[Service Mode] > [System 1] > [Initialization] > [Server Cache Data] > START

[Ziggy]

Hi
Just received this from KM, finally a fix so i am trying on a few customers today, as follows:

That’s the Firmware release note as below is available on Kiku please give this a try and let us Know how it goes

Special Firmware GG2-RF has been released as the interim fix for Papercut issues.
Please apply this to any papercut devices and feedback on results.
There is one footnote to mention: Please follow the steps below to clear the server cache data and check if the issue persists"
[Service Mode] > [System 1] > [Initialization] > [Server Cache Data] > START

Firmware GG2-RF? I don't see that on U.S. KM do you mean GC2-RF?

[tsbservice]

Firmware GG2-RF? I don't see that on U.S. KM do you mean GC2-RF?

It's GG2-RF should you need it just give me a shout.

[KMFLT3CH]

Firmware GG2-RF? I don't see that on U.S. KM do you mean GC2-RF?

Looks like GG2-RF is on the one-stop now for US market.

[iwallace71]

Had it running across multiple sites now since last Thursday, all looking good finally 👍