Konica c308 disable color printing

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  • numarkDM1050
    Technician
    • May 2025
    • 10

    #1

    Konica c308 disable color printing

    Hi every one I have one very stupid problem with Konica c308. I recently bought a Konica Minolta c308 second hand. The machine does not want to print in color from the computers. It copies in color from a sheet without any problems. I run a test page from the machine settings and everything is fine. When I try to print in color from the computer some times, a message appears that the function has been stopped by the machine Administrator. I have all the access passwords but I still have not found where to start and stop color printing. Please help.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5777

    #2
    this may help.
    its possible the public account is displayed at walk-up but color printing is restricted.
    you may find answers in the attached i hope.
    is all user authentication off?
    Attached Files
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • numarkDM1050
      Technician
      • May 2025
      • 10

      #3
      Thanks for the reply and the manual. I have an idea for a different approach. If I can factory reset the device, it will print in color. Maybe I can fix some limitations that I haven't discovered yet.

      I tried System 1 -> Initialization -> Clear All Data. Then I formatted the hard drive. That didn't fix the color printing issue. Is there a way to reset all settings to factory defaults?​

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5777

        #4
        is it past consumable life in anything? or a PM call or something else restricting color.
        ill ask again, is user authentication off? account track off?
        its likely one of those three.
        no idea why you thought formatting would do anything. its storage not programming.
        do you have a color driver? they made a black only driver for the 8 series color machines.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7951

          #5
          Originally posted by Synthohol
          is it past consumable life in anything? or a PM call or something else restricting color.
          ill ask again, is user authentication off? account track off?
          its likely one of those three.
          no idea why you thought formatting would do anything. its storage not programming.
          do you have a color driver? they made a black only driver for the 8 series color machines.
          Only 2 possible as he can copy in color and that should eliminate consumables past life.
          But we don't know much as author keeps saying he wants to reset machine and blah-blah-blah.
          Good luck then and bye.

          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • numarkDM1050
            Technician
            • May 2025
            • 10

            #6
            Guys, I'm a big idiot. In a hurry, I installed drivers for 308 instead of C308. After changing the drivers, everything works as it should. Thanks for the help and your time!

            Comment

            • FuserNoob
              Service Mgr, CISSP

              Site Contributor
              100+ Posts
              • Jul 2022
              • 143

              #7
              Originally posted by Synthohol
              this may help.
              its possible the public account is displayed at walk-up but color printing is restricted.
              you may find answers in the attached i hope.
              is all user authentication off?
              HI Synth, Is this guide applicable to the 4/5/658 as well? If not, would you be able to send me the applicable guide? Thanks again!!

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5777

                #8
                its all the same really.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • ThisPete
                  Too old to care

                  Site Contributor
                  100+ Posts
                  • Jun 2014
                  • 156

                  #9
                  Originally posted by numarkDM1050
                  Guys, I'm a big idiot. In a hurry, I installed drivers for 308 instead of C308. After changing the drivers, everything works as it should. Thanks for the help and your time!
                  I didn't chuckle numarkDM1050, honest.. and I've never done the same....

                  Comment

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