Konica Minolta C364e - Export user box

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 515

    #1

    Konica Minolta C364e - Export user box

    Hi guys,

    does anyone know the procedure to export users boxes from one machine to the other, i dont need the files in the users boxes just the users boxes,

    i have done it before via usb but i cannot remember for the life of me how to do it.

    i have tried to export all data via usb to another but the user box wasn't there on the new machine

    i have had a look on the forum but there was no clear answer
  • elmaligno
    Expert technician KM

    250+ Posts
    • Oct 2009
    • 298

    #2
    Re: Konica Minolta C364e - Export user box

    Originally posted by Kenny
    Hi guys,

    does anyone know the procedure to export users boxes from one machine to the other, i dont need the files in the users boxes just the users boxes,

    i have done it before via usb but i cannot remember for the life of me how to do it.

    i have tried to export all data via usb to another but the user box wasn't there on the new machine

    i have had a look on the forum but there was no clear answer


    The only way I know of is to clone the disk with the HDD backup, but it will only work for copiers of the same model, but you can't do it with USB or with the Data Administrator.
    Last edited by elmaligno; 02-24-2022, 10:58 AM. Reason: mistake
    Field technician since 1994

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    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1305

      #3
      Re: Konica Minolta C364e - Export user box

      I can't remember if you can do it on the C364e,

      go to admin mode, security setting, page 2 maintenance mode, set to allow
      go to service mode, system 2, page 3, maintenance mode, set to effective.
      then go to service mode, machine update settings, machine update settings, machine export settings, highlight what you want to export, enter password, start backup

      to import, as above, but press import, enter password, then start

      it's been awhile since I've used this...so can't remember what you can & can't export, I remember you can export more than the usual way in admin mode
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5740

        #4
        Re: Konica Minolta C364e - Export user box

        Can't pagescope box administrator do this?
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

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