Error code 33-01 on 758

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  • Ado Mmoloki Moepedi
    Technician
    • Jan 2022
    • 30

    #1

    [Error Code] Error code 33-01 on 758

    I have a Konica Minolta Bizhub 758, I copied a 10 original page for 100 copies document in the morning without any problems, now I am trying to do another 100 copies and some papers seem to be a bit crumbled when exiting the finisher some get crumbled up enough to cause a jam and produce the error code 33-01. What might be the cause of this. The error code is 33-01.
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2444

    #2
    Re: Error code 33-01 on 758

    Originally posted by Ado Mmoloki Moepedi
    I have a Konica Minolta Bizhub 758, I copied a 10 original page for 100 copies document in the morning without any problems, now I am trying to do another 100 copies and some papers seem to be a bit crumbled when exiting the finisher some get crumbled up enough to cause a jam and produce the error code 33-01. What might be the cause of this. The error code is 33-01.
    What do you mean with crumbled? Does it looks like ironed with creases?

    Comment

    • Ado Mmoloki Moepedi
      Technician
      • Jan 2022
      • 30

      #3
      Re: Error code 33-01 on 758

      Originally posted by Gift
      What do you mean with crumbled? Does it looks like ironed with creases?
      Yes in middle of the paper for those that make it out of the finisher but the one that cause jams are folded up a bit either before or after the Fusing unit.

      Comment

      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2444

        #4
        Re: Error code 33-01 on 758

        OK - I'd probably start checking the fuser and testing a fresh realm of good quality paper against the currently used paper.

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        • Ado Mmoloki Moepedi
          Technician
          • Jan 2022
          • 30

          #5
          Re: Error code 33-01 on 758

          Originally posted by Gift
          OK - I'd probably start checking the fuser and testing a fresh realm of good quality paper against the currently used paper.
          The heat roller looks to have taken some beating from what I can see. Tried to upload a short clip but that failed. I think the problem maybe with the fuser as I have tried with fresh paper of better quality.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7910

            #6
            Re: Error code 33-01 on 758

            Are you sure for jam code? Don't have manual handy but can't recall such code on other bizhubs.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Ado Mmoloki Moepedi
              Technician
              • Jan 2022
              • 30

              #7
              Re: Error code 33-01 on 758

              Originally posted by tsbservice
              Are you sure for jam code? Don't have manual handy but can't recall such code on other bizhubs.
              Yes, I also got 33-02 and 33-03 but i think that because of the messed up paper getting jammed up in other places.

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5735

                #8
                Re: Error code 33-01 on 758

                Take off the cover on the right side of the duplex.
                There is an upper motor that the belt slips off.
                I'm sure I have a pic on this site but take off the cover and watch the belt and see if it is slipping off to the left.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7910

                  #9
                  Re: Error code 33-01 on 758

                  Originally posted by Ado Mmoloki Moepedi
                  Yes, I also got 33-02 and 33-03 but i think that because of the messed up paper getting jammed up in other places.
                  Can you post scan of Error code list and Consumables life list?
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5735

                    #10
                    Re: Error code 33-01 on 758

                    See post #2 from me here....https://www.copytechnet.com/forums/k...ml#post1768491
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

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