Skipping FW

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  • tmmdmmm
    Trusted Tech

    Site Contributor
    100+ Posts
    • Apr 2021
    • 173

    Skipping FW

    Every couple years I update my Konica certifications, and they always give the "I'm wearing a Konica shirt right now, so I need to tell you that if you're updating FW you need to flash every single FW individually until you're up to date. Realistically you can skip one and be fine but two is pushing it"
    Got reminded of that today when flashing a C300i from G00-75 (2019) to G00-KJ (Most recent). Skipped 8 versions.

    Has anyone actually run into any issues by skipping FW? I never have, and was joking with a colleague that now I will.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7703

    #2
    Re: Skipping FW

    I don't think so.. I skip them of course. Would love to see Konica Minolta document where this is written.
    Maybe in case of upgrading from some special version to another but in general I haven't had problems... till now
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2422

      #3
      Re: Skipping FW

      I think FW updates means always a tiny risk but we haven't really had any updated due to skipping versions, at least none that I'm aware of (with recent MFP generations).

      Comment

      • Drivee
        Trusted Tech

        250+ Posts
        • Nov 2020
        • 322

        #4
        Re: Skipping FW

        Firmware is never update, it is always new software on machine. It mean, software will delete old version and it will add a new one. So, skipping firmware's is OK.
        They will use old version and they will make changes. Just look size of FW. It is compilate new FW.

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        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22744

          #5
          Re: Skipping FW

          There have been a couple of situations when it's critical to hit a certain level of firmware ... but it's rare.

          The bizhub C3110 firmware went through a version (v5) in which the MAIN firmware split into two files: MAIN & SUB. If you didn't do that specific level it would crash the machine. There was a bulletin explaining the exact procedure.

          Otherwise, just making sure that the machine is at the correct hex sw 25 level for your particular level of firmware is the most important. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

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          • tmmdmmm
            Trusted Tech

            Site Contributor
            100+ Posts
            • Apr 2021
            • 173

            #6
            Re: Skipping FW

            Originally posted by blackcat4866
            Otherwise, just making sure that the machine is at the correct hex sw 25 level for your particular level of firmware is the most important. =^..^=
            Yeah, all I ever do is flash and make sure function version is set. I just find it odd that konica teachers are so adamant you need to sit there and flash every single base FW released individually in order until you're up to date.
            I've never heard of an issue occurring when skipping to the latest and greatest

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            • tech51
              Senior Tech

              500+ Posts
              • Jan 2009
              • 846

              #7

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              • Woxner
                Senior Tech

                500+ Posts
                • Jul 2011
                • 815

                #8
                Re: Skipping FW

                I ran into a problem friday. C360i was at v45. Tried to go 7b and did not work. I had to do a couple of versions at at time. Changing function and movie data. Finnally got to kj and all is well. There are times you can skip to top level but i series seems picky. There are notes on doing firmware by steps.

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