biz 223 scanning with Apple computer

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4545
    #1

    biz 223 scanning with Apple computer

    I may have posted about this before. Customer knows the machine is old but trying to get through this year to build business back up after Covid then will upgrade. This was one of my first customers and has been loyal to my company for over 25 yrs! At this point also a friend you could say.

    My IT guy gave up on this one.

    Has anyone had success getting this old model to scan with Apple computer? It was scanning fine a while back but think the OS updated and won't work now. Customer has been scanning to jump drive the last several months.

    Thank you for any help.
    Tags: apple, back, computer, customer, scanning
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7926
      #2
      Re: biz 223 scanning with Apple computer

      I'm not sure if this model has HDD but if yes can't they scan to box on machine hard drive and then retrieve scans from Mac?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4545
          #3
          Re: biz 223 scanning with Apple computer

          Originally posted by tsbservice
          I'm not sure if this model has HDD but if yes can't they scan to box on machine hard drive and then retrieve scans from Mac?
          The HDD was an option with this model. If it doesn't have HDD installed already can easily add one.

          Will check it out.

          Thanks

            Comment

            • CP-1015
              Trusted Tech

              Site Contributor
              250+ Posts
              • Nov 2020
              • 300
              #4
              Re: biz 223 scanning with Apple computer

              Scan to FTP is possible.

                Comment

                • aligis
                  Technician
                  • Jul 2010
                  • 56
                  #5
                  Re: biz 223 scanning with Apple computer

                  try scan to email, or enable ftp services in apple try that

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4545
                      #6
                      Re: biz 223 scanning with Apple computer

                      Originally posted by CP-1015
                      Scan to FTP is possible.
                      My IT guy already tried FTP and usually only way you can scan with Mac's but for some reason will not work with new this new OS. My IT guy works for Kon/Min and his only job is connecting copiers to computers. He helps me on his lunch break or after hours. I trust his word but threw it out on this forum to see if someone found a work around.

                      Thanks

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5741
                          #7
                          Re: biz 223 scanning with Apple computer

                          a HDD will allow you to store to box and you can retrieve it with pagescope box operator from the mac.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

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                            • rrrohan
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Sep 2011
                              • 1977
                              #8
                              Re: biz 223 scanning with Apple computer

                              might be trying to use SMB1.0 which got disabled on both windows and Mac a few years back

                                Comment

                                • copyman
                                  Owner / Technician

                                  Site Contributor
                                  2,500+ Posts
                                  • Sep 2005
                                  • 4545
                                  #9
                                  Re: biz 223 scanning with Apple computer

                                  My IT guy sent an email over the weekend suggesting an alternative by using an old windows PC to scan to and the Mac's can retrieve scans from it ? Does this sound like a good option?

                                    Comment

                                    • Synthohol
                                      Certified Konica Expert

                                      Site Contributor
                                      5,000+ Posts
                                      • Mar 2016
                                      • 5741
                                      #10
                                      Re: biz 223 scanning with Apple computer

                                      that works fine.
                                      ive run apache simple web server on xp laptops and have the copier to scan to it. takes 5 minutes to install and setup. and its free
                                      scans retrieved on the mac from the laptops "website" (IP\foldername)
                                      or install a scrap or new HDD so they can scan to box public or password protected box and retrieve via app.
                                      We know a thing or two because we've seen a thing or two.
                                      The medication helps though...

                                        Comment

                                        • copyman
                                          Owner / Technician

                                          Site Contributor
                                          2,500+ Posts
                                          • Sep 2005
                                          • 4545
                                          #11
                                          Re: biz 223 scanning with Apple computer

                                          Originally posted by Synthohol
                                          that works fine.
                                          ive run apache simple web server on xp laptops and have the copier to scan to it. takes 5 minutes to install and setup. and its free
                                          scans retrieved on the mac from the laptops "website" (IP\foldername)
                                          or install a scrap or new HDD so they can scan to box public or password protected box and retrieve via app.
                                          Funny you mentioned this. My IT guy just emailed me this weekend with idea about setting up an old Windows PC and scan to it, then retrieve scans from that with Mac.

                                            Comment

                                            • Synthohol
                                              Certified Konica Expert

                                              Site Contributor
                                              5,000+ Posts
                                              • Mar 2016
                                              • 5741
                                              #12
                                              Re: biz 223 scanning with Apple computer

                                              just configure the energy savings on the PC to never go to sleep/hibernate.
                                              We know a thing or two because we've seen a thing or two.
                                              The medication helps though...

                                                Comment

                                                • rrrohan
                                                  Service Manager

                                                  Site Contributor
                                                  1,000+ Posts
                                                  • Sep 2011
                                                  • 1977
                                                  #13
                                                  Re: biz 223 scanning with Apple computer

                                                  Originally posted by Synthohol
                                                  just configure the energy savings on the PC to never go to sleep/hibernate.
                                                  thats good thing about newer devices having scan to URL

                                                  dont need to stuff around with sharing folders as its hosted by copier

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