Konica Minolta C454e - slow

[Kenny]

[copyman]

Re: Konica Minolta C454e - slow

Updating firmware is always first thing to try. Not sure but think the HDD is only used for scanning & faxing? Or guess when using ADF with copying?

Have you tried a different driver?

Also what happens if you take their network out of the mix and connect your laptop direcdtly and send print job?

[copier tech]

Re: Konica Minolta C454e - slow

Yes I agree update to the LATEST firmware see if that helps.

If this doesn't work, a slow/failing HDD can also cause this issue.

[Rewind!]

Re: Konica Minolta C454e - slow

If firmware, uninstalling/reinstalling machine on system (create new port when reinstalling), do not solve your problem ping the machines IP address. If its on a local network you should see relatively low ping results. If you see big delays, you more than likely have a routing/hardware issue on the network. I once had port 10 on a unify switch give me grief for 3 days, the whole time their third party IT kept fighting with me that it was the copier. I was given access to the server cabinet by the customer, changed ports on the switch, issue resolved, lol.

JC

[rrrohan]

Re: Konica Minolta C454e - slow

document delete after 1 day is a option you set when you create the userbox.

ive had customers who spend 1.5 hours sending jobs to userbox then like 3 days later complained they were all missing and that was because they created the userbox without changing the delete time to NEVER