New machine delivery time?

[BillyCarpenter]

Re: New machine delivery time?

... the joke is on you if by now you have not picked up another A4 copier supplier. I recommend the Toshiba e330AC, outstanding!

You push Tosiba awfully hard. That's a big jump to make and usually involves quotas. No?

[copyman]

Re: New machine delivery time?

Isn't that what copier dealers have always done? Order inventory based on our prediction of future sales?

Dealers use to be offered specials on machines that were going to be discontinued, etc. So dealers usually had a good supply of equipment. What ever they want to blame it on, pandemic, supply chain issues, chip shortage, can't get workers etc etc. It's all bullshit! Kon-Min screwed us with the toner fiasco now screwing us with machine shortage. When you become a dealer you have to commit to buying-selling so many boxes per month to keep your dealership, funny when the OEM can't even deliver machines for you to sell!
Like I said before this will hurt Kon-Min for years to come.... and they deserve what ever they get!!!

[BillyCarpenter]

Re: New machine delivery time?

Dealers use to be offered specials on machines that were going to be discontinued, etc. So dealers usually had a good supply of equipment. What ever they want to blame it on, pandemic, supply chain issues, chip shortage, can't get workers etc etc. It's all bullshit! Kon-Min screwed us with the toner fiasco now screwing us with machine shortage. When you become a dealer you have to commit to buying-selling so many boxes per month to keep your dealership, funny when the OEM can't even deliver machines for you to sell!
Like I said before this will hurt Kon-Min for years to come.... and they deserve what ever they get!!!

Understood. There's no doubt that KM would drop any dealer that failed to meet their quota for an extended period of time. I've read about the stuggles incurred with the toner shortage. That alone would be enough for me to look for a new partner. Not being able to get toner is a real business killer. Best of luck to you.

[copyman]

Re: New machine delivery time?

Understood. There's no doubt that KM would drop any dealer that failed to meet their quota for an extended period of time. I've read about the stuggles incurred with the toner shortage. That alone would be enough for me to look for a new partner. Not being able to get toner is a real business killer. Best of luck to you.

I agree that the toner issue hurt the most. After many years telling customers to only use genuine toner I had to sell them aftermarket! Not to mention the customers I lost when there wasn't any aftermarket toner made for their newer models. Can't say I could blame them, if I bought a $10,000 copier and couldn't use it because there was no toner I would be pissed and never buy a Kon-Min again!

[femaster]

Re: New machine delivery time?

Machines are slowly trickling in at our place, but we still have a backlog of over 120 machines. A number of different schools systems are in that amount, and school is starting with no clue when their new machines will be in. We are having to waste a ton of money overhauling their old ones just to make sure they stay running. It's really crapping putting a cash into something that could be removed next week for all we know. What a terrible situation!

[Hansoon]

Re: New machine delivery time?

... the joke is on you if by now you have not picked up another A4 copier supplier. I recommend the Toshiba e330AC, outstanding!

Shameless push...... LOL

Hans

[Lasersupplies]

Re: New machine delivery time?

I would not be overly pushing Toshiba for turnarount times. We have an order of 40 devices that was placed back in May, have not receieved any to date! We now are on the cusp of losing these customers to other competitors. Our sales team have been informed not to sell any more of this brand until we fulfil the backorders.

Its a real shit show out there right now!!

[copyman]

Re: New machine delivery time?

I would not be overly pushing Toshiba for turnarount times. We have an order of 40 devices that was placed back in May, have not receieved any to date! We now are on the cusp of losing these customers to other competitors. Our sales team have been informed not to sell any more of this brand until we fulfil the backorders.

Its a real shit show out there right now!!

I'm sure all OEM's are having some trouble with fulfilling orders but no way in hell would I go with Toshiba. Would look at Canon or Kyocera before Toshita.

[jwai]

Re: New machine delivery time?

However, KM don't launch new model for successor, current i series is working over 4 years.

[SAR]

Re: New machine delivery time?

We were told black & white copiers would have the longest wait times for shipping and that has proven to be true.
KM has offered to ship us the same speed color model as a replacement at no additional cost, but not all of our customers have taken that offer.
I have been waiting 10 months for a C300i that I sold to a customer. We were told the C360i was readily available, but good luck on the C300i.
Has anyone else been taking them up on the color replacement for the B&W models?

[techsxge]

Re: New machine delivery time?

Isn't that what copier dealers have always done? Order inventory based on our prediction of future sales?

Usually for the next 6 months i did that. Currently i am placing orders for the next 3 years.

[tsbservice]

Re: New machine delivery time?

However, KM don't launch new model for successor, current i series is working over 4 years.

This is normal. Plus lack of them. Next generation I expect some more 3-4 years after.

[SalesServiceGuy]

Re: New machine delivery time?

Shameless push...... LOL

Hans

... I rec'd 3x e330AC this week that I ordered about two months ago. They are now all installed.

I took orders for six more today.

In this market, local inventory is king! Price and features are second.

[Gina82]

Re: New machine delivery time?

As of right now....still have C250I machines on backorder from November & December 2021. One customer has bailed already. One has a loaner we aren't charging for, except supplies. They are about ready to bail, but nothing else we can do. Konica says it's on the 'priority list', but pretty sure that's what they are telling everyone.

[jwai]

Re: New machine delivery time?

This is normal. Plus lack of them. Next generation I expect some more 3-4 years after.

Generally KM would launch " e " series or similar models after 2-3 years of all new machines debut.