Slow wifi printing C659

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  • BHM
    Trusted Tech

    Site Contributor
    100+ Posts
    • Feb 2011
    • 126

    #1

    Slow wifi printing C659

    Have a customer with two companies. One prints through the Ethernet port and the other company through the UK-212 wifi card we added to the machine. One lady prints large pdf files, typically 500-700 pages. Through the Ethernet, it prints as normal. Through the wifi, it is slow as hell. Did a speed test with my laptop and it does not seem to be a traffic issue. The machine is right next to the router. Did not see in the service or admin mode any speed settings for the UK-212.

    Anybody see similar speed issues with the UK-212?
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7916

    #2
    Re: Slow wifi printing C659

    Hard wired always better.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • BHM
      Trusted Tech

      Site Contributor
      100+ Posts
      • Feb 2011
      • 126

      #3
      Re: Slow wifi printing C659

      Originally posted by BHM;[URL="tel:2148589"
      2148589[/URL]]Have a customer with two companies. One prints through the Ethernet port and the other company through the UK-212 wifi card we added to the machine. One lady prints large pdf files, typically 500-700 pages. Through the Ethernet, it prints as normal. Through the wifi, it is slow as hell. Did a speed test with my laptop and it does not seem to be a traffic issue. The machine is right next to the router. Did not see in the service or admin mode any speed settings for the UK-212.

      Anybody see similar speed issues with the UK-212?

      Comment

      • femaster
        Service Manager

        1,000+ Posts
        • May 2011
        • 1460

        #4
        Re: Slow wifi printing C659

        Very true. Best thing in this situation is a second machine. Probably not an option either, but this is really how it should be handled.

        Unfortunately I can't help with the WiFi issue, don't know the first thing about it. We don't even allow it as an option. Of the 1500+ machines we service, there is only 1 machine (a C287) with a WiFi module. It was a Konica State Contract machine, so we had no choice. Customer is always complaining about problems with printing and scanning on that machine, despite there being a strong signal to it. It just seems that these WiFi modules don't work well at all.
        A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
        My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22936

          #5
          Re: Slow wifi printing C659

          How about a USB print server? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

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          • Copier Addict
            Aging Tech

            Site Contributor
            10,000+ Posts
            • Jul 2013
            • 14392

            #6
            Re: Slow wifi printing C659

            Maybe I missed something, but why can't both companies print through the ethernet port?

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            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 16308

              #7
              Re: Slow wifi printing C659

              Originally posted by copier addict
              Maybe I missed something, but why can't both companies print through the ethernet port?

              That's a damn good question. Different subnets, perhaps? If so, you can still make it work.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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              • Copier Addict
                Aging Tech

                Site Contributor
                10,000+ Posts
                • Jul 2013
                • 14392

                #8
                Re: Slow wifi printing C659

                Originally posted by BillyCarpenter
                That's a damn good question. Different subnets, perhaps? If so, you can still make it work.

                That's what I was thinking

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 36869

                  #9
                  Re: Slow wifi printing C659

                  It just might have to do with data rates. Data rate of the wired connection should be 100 Mbps. Data rate of the WiFi connection depends on the specific standard used by the slowest of the 2 devices, the AP and the WiFi board in the MFP. It could be as slow as 5.5 Mbps for 902.11b, theoretically 11 Mbps which is seldom achieved other than a continuous data stream. How Fast Is a Wi-Fi Network?

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                  • BHM
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Feb 2011
                    • 126

                    #10
                    Re: Slow wifi printing C659

                    Originally posted by copier addict
                    Maybe I missed something, but why can't both companies print through the ethernet port?

                    Two companies. Each owned by two brothers. Same building and facilities. One wholesale and the other retail and companies must be completely on individual networks.


                    The mentioned two machine option would be ideal. They paid 20k cash four years ago so we will present them an option for a second machine or two smaller machines.

                    Might even switch which company is on what network since one does not print large jobs.

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                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 16308

                      #11
                      Re: Slow wifi printing C659

                      Originally posted by BHM
                      Two companies. Each owned by two brothers. Same building and facilities. One wholesale and the other retail and companies must be completely on individual networks.


                      The mentioned two machine option would be ideal. They paid 20k cash four years ago so we will present them an option for a second machine or two smaller machines.

                      Might even switch which company is on what network since one does not print large jobs.
                      There are ways for 2 separate networks to print to the same printer. It would involve installing a layer 3 switch and setting up inter-vlan routing. It's common for a large company to logically (vlan) separate departments for security reasons but use inter-vlan for situations just like the one you're talking about.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                      • BHM
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Feb 2011
                        • 126

                        #12
                        Re: Slow wifi printing C659

                        Originally posted by BillyCarpenter;[URL="tel:2148881"
                        2148881[/URL]]There are ways for 2 separate networks to print to the same printer. It would involve installing a layer 3 switch and setting up inter-vlan routing. It's common for a large company to logically (vlan) separate departments for security reasons but use inter-vlan for situations just like the one you're talking about.

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                        • BillyCarpenter
                          Field Supervisor

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                          • Aug 2020
                          • 16308

                          #13
                          Re: Slow wifi printing C659


                          I'm just curious...how many PC's total are in the building?
                          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                          • KenB
                            Geek Extraordinaire

                            2,500+ Posts
                            • Dec 2007
                            • 3945

                            #14
                            Re: Slow wifi printing C659

                            Been there.

                            Here’s an easy solution:

                            1. Dredge up an old PC.

                            2. Add in a wireless NIC, or even a USB one.

                            3. Put the PC on the wired network, with a valid IP address.

                            4. Add the PC to the wireless network, also with a valid IP address for it.

                            5. Add the MFP as a printer, and share it.

                            6. The PC will act as a print server for both networks.

                            The PC can be almost any version of Windows, or almost any version of Linux. (If you go with Linux, you would need to configure the printer under CUPS.)

                            Personally, I’d go with Linux (Ubuntu would be my most likely choice) as it’s absolutely free, and antivirus is much less of a concern. It also is much more efficient than Windows, and can do more with fewer resources, such as processor power and RAM.
                            “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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                            • BHM
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Feb 2011
                              • 126

                              #15
                              Re: Slow wifi printing C659

                              Originally posted by BillyCarpenter;[URL="tel:2148884"
                              2148884[/URL]]I'm just curious...how many PC's total are in the building?

                              Probably about 40-50 total.

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