Biz 361

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  • Gab
    Senior Tech
    • Aug 2015
    • 657
    #1

    Biz 361

    When toner ended i tried to replace the toner bottle with a new one but the old toner stucked!
    I removed toner hopper and removed the old toner bottle. But when i tried to put the new toner there where some resistance to place it and the TONER CARTRIDGE PRESSING ASSY closed with difficulty and machine doesn't accepted new toner.
    Both toners were compatible.
    Tags: bottle, cartridge, pressing, removed, toner
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22932
      #2
      Re: Biz 361

      When that bottle rotater is working properly, there is an alignment slot which lines up at the top of the rotation with a feature on the bottle. If the rotation sensor is dirty, it won't necessarily stop rotating at the top of the rotation, to properly align with the feature on the bottle. If the bottle is accidentally of purposely misaligned, then forced in ... it's nearly impossible to remove ... especially when the toner bottle is new/full.

      If you have a later production machine there may be an access port in the metal cover over the toner bottle, to clean the rotater sensor. If you have an early production machine, it's a major operation to get to that rotater sensor to clean or replace it.

      I don't miss these machines very much. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4525
          #3
          Re: Biz 361

          Originally posted by Gab
          When toner ended i tried to replace the toner bottle with a new one but the old toner stucked!
          I removed toner hopper and removed the old toner bottle. But when i tried to put the new toner there where some resistance to place it and the TONER CARTRIDGE PRESSING ASSY closed with difficulty and machine doesn't accepted new toner.
          Both toners were compatible.
          This "1" series had known issues with toner bottle ring, etc as the Cat posted. I still have a customer with a Biz 421. If not mistaken these were like a hybrid, half analog, half digital. Or they seem like it anyway. Reminds me of a glorified Biz 200 !!!

          Precision roller still sells parts for these, although most out of stock and have to be ordered.

            Comment

            • Copier Addict
              Aging Tech

              Site Contributor
              10,000+ Posts
              • Jul 2013
              • 14375
              #4
              Re: Biz 361

              Originally posted by copyman
              This "1" series had known issues with toner bottle ring, etc as the Cat posted. I still have a customer with a Biz 421. If not mistaken these were like a hybrid, half analog, half digital. Or they seem like it anyway. Reminds me of a glorified Biz 200 !!!

              Precision roller still sells parts for these, although most out of stock and have to be ordered.
              These POS machines used a crappy legacy Konica engine and a Minolta scanner and DF.

                Comment

                • Gab
                  Senior Tech
                  • Aug 2015
                  • 657
                  #5
                  Re: Biz 361

                  Originally posted by copier addict
                  These POS machines used a crappy legacy Konica engine and a Minolta scanner and DF.
                  The problem is that it doesn't close when turning TONER CARTRIDGE PRESSING ASSY . I think it meaNS THAT toner bottle has to go forther inside the machine.

                    Comment

                    • Copier Addict
                      Aging Tech

                      Site Contributor
                      10,000+ Posts
                      • Jul 2013
                      • 14375
                      #6
                      Re: Biz 361

                      Originally posted by Gab
                      The problem is that it doesn't close when turning TONER CARTRIDGE PRESSING ASSY . I think it meaNS THAT toner bottle has to go forther inside the machine.

                      There is a ring at the back of the hopper that has a notch. If that notch gets out of sync, the bottle won't insert all the way.

                        Comment

                        • copyman
                          Owner / Technician

                          Site Contributor
                          2,500+ Posts
                          • Sep 2005
                          • 4525
                          #7
                          Re: Biz 361

                          Originally posted by copier addict
                          These POS machines used a crappy legacy Konica engine and a Minolta scanner and DF.
                          Exactly. That's what I meant by hybrid. Not half analog / half digital. It is a digital box all the way just konica crap!

                            Comment

                            • emujo2
                              Service Manager

                              1,000+ Posts
                              • Mar 2017
                              • 1580
                              #8
                              Re: Biz 361

                              You need a hammer, and if that doesn't work, a bigger hammer..LOL

                                Comment

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