Can the bizhub 4020 driver bein used for a Lexmark MX511de?

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3389

    #1

    Can the bizhub 4020 driver bein used for a Lexmark MX511de?

    Guys I am servicing a Lexmark MX511de which is the same machine as our BH-4020.
    I would like to know which driver is advisable for the MX511de for W10/64. I prefer NOT to use an universal driver.

    Though I cannot imagine that drivers are different between Lexmark and KonicaMinolta for basically exactly the same hardware, am I hesitating to use the drivers from KonicaMinota blindly because this Lexmark is in a very critical medical environment where I can not risk any issues.

    Any experience?

    Hans
    “Sent from my Intel 80286 using MS-DOS 2.0”

  • femaster
    Service Manager

    1,000+ Posts
    • May 2011
    • 1513

    #2
    Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

    Don't really know the answer to your question. Maybe I'm missing something here, but is there some reason you don't just use the proper Lexmark drivers? There are non-universal drivers available for that model.

    Drivers: Drivers & downloads
    The Standard (non-universal) drivers can be found on the third page. They are a a few years old, but are still listed as Windows 10 compatible.
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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    • techsxge
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2022
      • 660

      #3
      Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

      Originally posted by femaster
      Don't really know the answer to your question. Maybe I'm missing something here, but is there some reason you don't just use the proper Lexmark drivers? There are non-universal drivers available for that model.

      Drivers: Drivers & downloads
      The Standard (non-universal) drivers can be found on the third page. They are a a few years old, but are still listed as Windows 10 compatible.

      i can only agree with femaster, why bother with other drivers when you can get the official one?

      Comment

      • Hansoon
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Sep 2007
        • 3389

        #4
        Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

        Thanks, I have no opportunity to test them first. It's a one shot occasion and since I do not know them I would like to know which one has the best functionality. By KonicaMinolta I know exactly which way to go.

        Lexmark offers .exe driver stuff such as "Installation Packages" and "PCL_XL Emulation"
        I do not like .exes to install a driver. I want to install by hand myself an inf.
        Why? Because I am coming from the hardware side of things having no good IT-Background and manage to do the IT stuff mainly only by learning by doing. KonicaMinolta has for this machine many more drivers and of a much newer date, good old .inf drivers from the kind I know well. PCL6, PS, you name it. At Lexmark I found only those .exe thingies.....

        This is an extremely critical customer. No time for testing, it has to work immediately. If it fails, loads of patients coming from very far are standing there around without being helped. Weird situation, but it is as it is. This is the machine with 3 extra cassettes mentioned in previous posts.

        I installed the Lexmark MX510 PCL_XL driver on one of my computers, just for giggles, but it looks totally different than those from KonicaMinolta so, I would never be sure what exactly I'm doing. If I had a Lexmark here in my office, it would be easy and I could test everything over and over again until my hands start bleeding, but I have no Lexmark M511de yet, unfortunately.

        Hans
        Last edited by Hansoon; 06-28-2022, 09:01 AM.
        “Sent from my Intel 80286 using MS-DOS 2.0”

        Comment

        • techsxge
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2022
          • 660

          #5
          Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

          Originally posted by Hansoon
          Thanks, I have no opportunity to test them first. It's a one shot occasion and since I do not know them I would like to know which one has the best functionality. By KonicaMinolta I know exactly which way to go.

          Lexmark offers .exe driver stuff such as "Installation Packages" and "PCL_XL Emulation"
          I do not like .exes to install a driver. I want to install by hand myself an inf.
          Why? Because I am coming from the hardware side of things having no good IT-Background and manage to do the IT stuff mainly only by learning by doing. KonicaMinolta has for this machine many more drivers and of a much newer date, good old .inf drivers from the kind I know well. PCL6, PS, you name it. At Lexmark I found only those .exe thingies.....

          This is an extremely critical customer. No time for testing, it has to work immediately. If it fails, loads of patients coming from very far are standing there around without being helped. Weird situation, but it is as it is. This is the machine with 3 extra cassettes mentioned in previous posts.

          I installed the Lexmark MX510 PCL_XL driver on one of my computers, just for giggles, but it looks totally different than those from KonicaMinolta so, I would never be sure what exactly I'm doing. If I had a Lexmark here in my office, it would be easy and I could test everything over and over again until my hands start bleeding, but I have no Lexmark M511de yet, unfortunately.

          Hans
          You could go the route and use a KM driver for basically the same System, no gurantee that this works without issues tho.
          In my opinion it would be smarter to just hangle through the lexmark setup, i did those 2 or 3 times so far and it is not that hard. Drivers after all are also for Home users use

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          • Hansoon
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Sep 2007
            • 3389

            #6
            “Sent from my Intel 80286 using MS-DOS 2.0”

            Comment

            • emujo2
              Service Manager

              1,000+ Posts
              • Mar 2017
              • 1579

              #7
              Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

              If it's that freaking critical, why is this even a question..Let's say you get the machine to print a page using the KM driver, how are you going to tell the driver it has 3 trays? The new KM drivers have security features that will only work when the driver, firmware and machine matches. I just don't get the numerous questions that deal with trying to make non KM items work in KM machines and vice versa. I know all about lack of support and parts ect..E

              Comment

              • techsxge
                Senior Tech

                Site Contributor
                500+ Posts
                • Jan 2022
                • 660

                #8
                Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

                If you have too many issues working with a Lexmark driver, then there are 2 options:
                1. You're missing the right training to install a DRIVER
                2. You should get someone else who is able to install a Driver.

                I've just grabbed a Lexmark from our Storage and tried to install it using the non generic driver. Works like a Charm.
                The issue emujo2 mentioned actually applys here. I cant get the machine working from any tray except Tray 1 when using the proper KM Driver.
                So this can definitely be a Problem for you either way.

                I offer you my help outside of usual Business Hours in Germany (8:00am - 17:00pm)
                Just send me a Mail at info@sxge.tech

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                • mojorolla
                  The Wolf

                  2,500+ Posts
                  • Jan 2010
                  • 2627

                  #9
                  Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

                  One thing I have noticed with these re-badged KM Lexmarks is the drivers from KM will often fail to install, claiming "model not supported". Also, the wrong drivers will cause issues, usually locking the machine up requiring a reboot.
                  But, if you use the add a printer route, they install without issue and give you full control over the device. Example below is from a 4750:


                  Attached Files
                  Failing to plan is planning to fail!!!

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 23009

                    #10
                    Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

                    Originally posted by emujo2
                    If it's that freaking critical, why is this even a question..Let's say you get the machine to print a page using the KM driver, how are you going to tell the driver it has 3 trays? The new KM drivers have security features that will only work when the driver, firmware and machine matches. I just don't get the numerous questions that deal with trying to make non KM items work in KM machines and vice versa. I know all about lack of support and parts ect..E
                    You'll find that the secure features like Private Print, Job Accounts, and Private Boxes will not work with the off-branded driver. You're just asking for issues.

                    Don't risk it. Install the Lexmark drivers. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • rrrohan
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2011
                      • 1977

                      #11
                      Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

                      most exe installers ive used simple extract the package to a folder then start a wizard.

                      if you can find where its extracted to (HP always extract C: and creates a folder) you can do the manual install and avoid the bloat them a lot of wizards bring along

                      Comment

                      • techsxge
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jan 2022
                        • 660

                        #12
                        Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

                        Originally posted by rrrohan
                        most exe installers ive used simple extract the package to a folder then start a wizard.

                        if you can find where its extracted to (HP always extract C: and creates a folder) you can do the manual install and avoid the bloat them a lot of wizards bring along
                        Well the Lexmark driver he wants to use is an exe, you start it, define where everything should go and basically do the same setup you'd do with KM Drivers under the windows contrl panel but in a own window. Even the text is basically the same so i dont even see where there would be any issue. Just enter what you're asked for and you're good

                        Comment

                        • screwdriverassy
                          Technician
                          • Sep 2018
                          • 16

                          #13
                          Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

                          Most programs for compressing/decompressing files like 7zip sometimes can "open" selfextracting .exes by right-mouse context menu option, letting you to extract all the content or only the files you're interested, omitting the execution of wizard installer part. So you can use the drivers embedded and go for the manual way to add a printer.

                          Comment

                          • rrrohan
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Sep 2011
                            • 1977

                            #14
                            Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

                            yeah i dont get why manufacturers make universal drivers they are inferior and i almost always regret using them. i swore to not use them back in 2012 and figured "they cant be as bad as they used to be" so started using them again but nope they still cause problems 90% of the time

                            Comment

                            • techsxge
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Jan 2022
                              • 660

                              #15
                              Re: Can the bizhub 4020 driver bein used for a Lexmark MX511de?

                              Originally posted by rrrohan
                              yeah i dont get why manufacturers make universal drivers they are inferior and i almost always regret using them. i swore to not use them back in 2012 and figured "they cant be as bad as they used to be" so started using them again but nope they still cause problems 90% of the time
                              I guess they do that to increase their own servicing a bit. You almost never have those issues with bigger business brands like KM, Xerox etc. They even tell you to use another driver than the universal one.

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