Finisher FS-536 with saddle stitch sd-511

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  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1250
    #1

    Finisher FS-536 with saddle stitch sd-511

    Konica C368 series copier. Customer complaining that they cannot do more than 23 center folded booklets for their church before it stops and forces them to empty the tray.
    In addition, when printing from the computer they sometimes get an "error processing job" message after 5 pages and the copier stops in the middle of the job. The paper from that job is stooped inside and the stationary jams must then be cleared. I'm about to go out there to assist them tomorrow and was wondering if these symptoms bring any ideas to mind...................

    Konica has published the following saddle stitch specs/ limitations:

    Saddle Stitcher SD-511
    Maximum number of sheets that can be center-stapled:
    20 sheets
    Stacking capacity:
    Tri-Fold----
    1 sheet: 30 copies / 2 to 3 sheets: 10 copies
    Center Staple/Half-Fold-------
    1 to 3 sheets: 20 copies
    4 to 10 sheets: 10 copies
    11 to 20 sheets: 5 copies
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
    Tags: copies, job, saddle, sheets, stops
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22927
      #2
      Re: Finisher FS-536 with saddle stitch sd-511

      Many of these endusers try to exceed the machine specs ... in # of pages, in page weight, in # of pages staples. When it doesn't work I always go back to the specs: "It's designed to do up to this ... "

      I seem to remember a very strange one on a bizhub C454e ... the IT guy ended up fielding the question, and requested assistance. He was reading it as a driver issue, but it turned out not to be. The weird part was that the machine DIDN'T jam. Here is the database record:

      When printing 8 1/2" x 14" booklets requiring a cover, the finisher folds and ejects the center page, then ejects the remaining pages and cover to the elevator tray not folded or stapled. Pre-printed covers in tray #4 are mis-identified as 9" x 14", due to loose side tray guides, and cannot process a perceived 9" x 14" cover. Secure tray #4 side guides at 8 1/2".

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1977
          #3
          Re: Finisher FS-536 with saddle stitch sd-511

          the output for saddle stitch has always been a complaint by customer that do a bulk run.

          i normally just tell them to take the tray off and let them fall on floor

            Comment

            • blazebusiness
              SanDiegoCopierRepair.com

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 1250
              #4
              Re: Finisher FS-536 with saddle stitch sd-511

              Originally posted by rrrohan
              the output for saddle stitch has always been a complaint by customer that do a bulk run.

              i normally just tell them to take the tray off and let them fall on floor
              Yes, I've told customers that trick in the past also...............
              sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                Comment

                • mascan42
                  Trusted Tech

                  250+ Posts
                  • Oct 2008
                  • 480
                  #5
                  Re: Finisher FS-536 with saddle stitch sd-511

                  Originally posted by rrrohan
                  the output for saddle stitch has always been a complaint by customer that do a bulk run.

                  i normally just tell them to take the tray off and let them fall on floor
                  Plenty of customers just have a cardboard box under the fold output area.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22927
                      #6
                      Re: Finisher FS-536 with saddle stitch sd-511

                      I've had a couple of customer get very creative, making a down-angled trough to catch the finished booklets.
                      =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

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