removing uk-204 and disabling ocr function on c454e

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  • adecanmin
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 284

    #1

    removing uk-204 and disabling ocr function on c454e

    Gentlemen

    Customer does not want it on his machine. I don't know how to disable it. I've read if I remove the UK-204 I'll get a service code.
    Any help would be greatly appreciated.
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2140

    #2
    Re: removing uk-204 and disabling ocr function on c454e

    Originally posted by adecanmin
    Gentlemen

    Customer does not want it on his machine. I don't know how to disable it. I've read if I remove the UK-204 I'll get a service code.
    Any help would be greatly appreciated.
    Disable the LK in the licence management server following the steps to remove it off the machine also - keep the token code once released and use it on another machine.

    Once the LK is removed you can remove the additional ram which is mandatory for the licence kit.

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    • adecanmin
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2010
      • 284

      #3
      Re: removing uk-204 and disabling ocr function on c454e

      [QUOTE=EarthKmTech;2215394]Disable the LK in the licence management server following the steps to remove it off the machine also - keep the token code once released and use it on another machine.

      Once the LK is removed you can remove the additional ram which is mandatory for the licence kit.[/QUOTE

      I saw the procedure for installing a license. I don't see the steps to remove it. I read on this site that I may need a license release code? These techs were getting a license management error. I bought the machine used. Never noticed the OCR function until the customer complained about it.

      Comment

      • Kenny
        Senior Tech

        Site Contributor
        500+ Posts
        • Jun 2009
        • 515

        #4
        Re: removing uk-204 and disabling ocr function on c454e

        you need to disable it here before you remove the UK204:

        License Management System
        Last edited by Kenny; 09-26-2022, 09:52 AM.

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        • adecanmin
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2010
          • 284

          #5
          Re: removing uk-204 and disabling ocr function on c454e

          Originally posted by Kenny
          you need to disable it here before you remove the UK204:

          License Management System

          Ok.
          Thanks

          Comment

          • adecanmin
            Trusted Tech

            Site Contributor
            250+ Posts
            • Oct 2010
            • 284

            #6
            Re: removing uk-204 and disabling ocr function on c454e

            Originally posted by Kenny
            you need to disable it here before you remove the UK204:

            License Management System
            Pardon my ignorance. I'm assuming that screen is on the copier not the interface. Do I need to have Marketplace installed to access it? Up to this point I have not been able to see the screen shot you sent me

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            • Kenny
              Senior Tech

              Site Contributor
              500+ Posts
              • Jun 2009
              • 515

              #7
              Re: removing uk-204 and disabling ocr function on c454e

              Originally posted by adecanmin
              Pardon my ignorance. I'm assuming that screen is on the copier not the interface. Do I need to have Marketplace installed to access it? Up to this point I have not been able to see the screen shot you sent me
              What i have attached is a weblink to the site LMS (license management system) you will have to create an account to access it, it does specify in the manual on the exact procedure

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              • adecanmin
                Trusted Tech

                Site Contributor
                250+ Posts
                • Oct 2010
                • 284

                #8
                Re: removing uk-204 and disabling ocr function on c454e

                Originally posted by Kenny
                What i have attached is a weblink to the site LMS (license management system) you will have to create an account to access it, it does specify in the manual on the exact procedure
                Great. Thanks

                Comment

                • femaster
                  Service Manager

                  1,000+ Posts
                  • May 2011
                  • 1458

                  #9
                  Re: removing uk-204 and disabling ocr function on c454e

                  Originally posted by adecanmin
                  Pardon my ignorance. I'm assuming that screen is on the copier not the interface. Do I need to have Marketplace installed to access it? Up to this point I have not been able to see the screen shot you sent me
                  You could try the following link as well. It is also a link to the LMS (License Management Service). This link recognizes my Konica login credentials, whereas the previously provided link does not for whatever reason.

                  LINK REDACTED as it would not function without my KM user credentials being embedded into the URL.

                  Last edited by femaster; 09-26-2022, 06:29 PM. Reason: Removed non-functioning link.
                  A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                  My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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                  • adecanmin
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Oct 2010
                    • 284

                    #10
                    Re: removing uk-204 and disabling ocr function on c454e

                    Originally posted by femaster
                    You could try the following link as well. It is also a link to the LMS (License Management Service). This link recognizes my Konica login credentials, whereas the previously provided link does not for whatever reason.

                    License Management Service.

                    The link did not work for me

                    Server Error in '/Licensebus' Application.


                    The resource cannot be found.

                    Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

                    Requested URL: /licensebus/km/LoginErrorPage.aspx



                    Comment

                    • emujo2
                      Service Manager

                      1,000+ Posts
                      • Mar 2017
                      • 1580

                      #11
                      Re: removing uk-204 and disabling ocr function on c454e

                      This is a 4 step process

                      1. Access LMS to generate the deactivation code (you will need MFP S/N)
                      2. Enter deactivation code either via service mode or admin
                      3. Generate deactivation code from MFP
                      4. Enter deactivation code complete in LMS

                      The machine only uses the additional memory for the LKs so it can be left in without any affects, you may also want to remove the OCR font file that was added in service mode, but again, not necessary.

                      Comment

                      • ltdiniz
                        Supervisor de Campo

                        Site Contributor
                        50+ Posts
                        • Mar 2021
                        • 82

                        #12
                        Re: removing uk-204 and disabling ocr function on c454e

                        Hello, I found this Bulletin in my archives.
                        Follow I hope it helps the Forum colleagues follow attached the
                        deactivation procedure.
                        Attached Files

                        Comment

                        • femaster
                          Service Manager

                          1,000+ Posts
                          • May 2011
                          • 1458

                          #13
                          Re: removing uk-204 and disabling ocr function on c454e

                          Originally posted by adecanmin
                          The link did not work for me

                          Server Error in '/Licensebus' Application.


                          The resource cannot be found.

                          Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

                          Requested URL: /licensebus/km/LoginErrorPage.aspx



                          You are correct, I get that now as well. Looking at the actual link I click on through the KM website to get there, it appears that the URL includes my user credentials which must authenticate with the LMS server before bringing me to the URL I provided in my post. I've tried to remove my encoded credentials from the URL, however it leads nowhere at that point. I tested the link after posting it and it did work. I can only assume that was because I was still authenticated to their server. I'll redact the link in my original post as it appears it will not be helpful to anyone. Sorry about that.
                          Last edited by femaster; 09-26-2022, 06:55 PM. Reason: Remove link. Not working without prior authentication.
                          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                          Comment

                          • adecanmin
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Oct 2010
                            • 284

                            #14
                            Re: removing uk-204 and disabling ocr function on c454e

                            Thanks for everyone's help. When I attempt the removal, I'll post back my results

                            Comment

                            • adecanmin
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Oct 2010
                              • 284

                              #15
                              Re: removing uk-204 and disabling ocr function on c454e

                              Gentlemen
                              I followed the instructions for the deactivation procedure. I did not realize the copier issues it's own deactivation code that must be used on LMS. The bulletin I was using had blurry numbers on it so I couldn't tell the numbers were different. I restarted the machine without making note of the the 35 digit code that I had to input into the LMS. I can not deactivate it on the Konica Minolta site. The machine has the LK-101 v3 and a LK-105 v3. The first one is the one I deactivated on the copier. It won't allow me to get the deactivation code for the LK-105 v3 until I finish the first one. Can that code still be found on the copier? Or should I reinstall the license ( I have the tokens) then uninstall it again.

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