Hey guys, my memory became a bit clouded when it comes to swapping USED boards on this series. We have a unit that won't boot up at all and already ruled out HDD/EMMC so we think the MFPB board is screwed.
Since this customer has a service contract I'd prefer to pick a used board from a donator but the documentation doesn't really recommend that.
My tech thinks he can run the reset tool on the parts donator, shut down the machine and take the resettet MFPB board to fix the customers MFP.
Sounds like a good idea - what would you guys recommend?
Since this customer has a service contract I'd prefer to pick a used board from a donator but the documentation doesn't really recommend that.
My tech thinks he can run the reset tool on the parts donator, shut down the machine and take the resettet MFPB board to fix the customers MFP.
Sounds like a good idea - what would you guys recommend?
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