C458 + probably dead MFBP

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  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2449

    #1

    C458 + probably dead MFBP

    Hey guys, my memory became a bit clouded when it comes to swapping USED boards on this series. We have a unit that won't boot up at all and already ruled out HDD/EMMC so we think the MFPB board is screwed.
    Since this customer has a service contract I'd prefer to pick a used board from a donator but the documentation doesn't really recommend that.

    My tech thinks he can run the reset tool on the parts donator, shut down the machine and take the resettet MFPB board to fix the customers MFP.

    Sounds like a good idea - what would you guys recommend?
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22960

    #2
    Re: C458 + probably dead MFBP

    I was not aware that the MFPB reset tool was available for the xxx8e series, but yes ... that should work. It works on the xxx4e series. Be aware that running the reset tool often ends up in a changed CE password, requiring that call to the hotline. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • 40yearsplus
      Service Manager

      Site Contributor
      100+ Posts
      • May 2020
      • 113

      #3
      Re: C458 + probably dead MFBP

      I have not had to do this but it sounds like it is worth a try since you are probably doing it to save money.

      You can always revert back and put the other board in if its giving you any type of function til you order the new one?

      Comment

      • techsxge
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2022
        • 660

        #4
        Re: C458 + probably dead MFBP

        I also only have the reset tool for the xx4 machines but i used it on xx8 machines too before. Its a bit of gamble if the machine accepts it.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5459

          #5
          Re: C458 + probably dead MFBP

          Just make sure to carry the EEPROM and EMMc(SSD) from the old board to the "new" board.

          Board replacement cases.pdf - Google Drive
          Whatever

          Comment

          • techsxge
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2022
            • 660

            #6
            Re: C458 + probably dead MFBP

            Wasnt it like:
            1. Remvoe HDD
            2. Boot in Firmware Screen
            3. Update Firmware
            4. update Moviedata
            5. Enter Serials
            6. Reconnect HDD
            7. Profit

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7927

              #7
              Re: C458 + probably dead MFBP

              Originally posted by allan
              Just make sure to carry the EEPROM and EMMc(SSD) from the old board to the "new" board.

              Board replacement cases.pdf - Google Drive
              +1. It's probably good at first to run reset tool on donor MFPB before putting in troubled machine but in my case it wasn't possible so yeah only swap 2 EEPROM & EMMC.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7927

                #8
                Re: C458 + probably dead MFBP

                Originally posted by allan
                Just make sure to carry the EEPROM and EMMc(SSD) from the old board to the "new" board.

                Board replacement cases.pdf - Google Drive

                +1. It's probably good at first to run reset tool on donor MFPB before putting in troubled machine but in my case it wasn't possible so yeah only swap 2 EEPROM & EMMC.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7927

                  #9
                  Re: C458 + probably dead MFBP

                  Originally posted by techsxge
                  Wasnt it like:
                  1. Remvoe HDD
                  2. Boot in Firmware Screen
                  3. Update Firmware
                  4. update Moviedata
                  5. Enter Serials
                  6. Reconnect HDD
                  7. Profit
                  Movie data(animation guide) resides on HDD
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • adecanmin
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Oct 2010
                    • 286

                    #10
                    Re: C458 + probably dead MFBP

                    Originally posted by Gift
                    Hey guys, my memory became a bit clouded when it comes to swapping USED boards on this series. We have a unit that won't boot up at all and already ruled out HDD/EMMC so we think the MFPB board is screwed.
                    Since this customer has a service contract I'd prefer to pick a used board from a donator but the documentation doesn't really recommend that.

                    My tech thinks he can run the reset tool on the parts donator, shut down the machine and take the resettet MFPB board to fix the customers MFP.

                    Sounds like a good idea - what would you guys recommend?
                    This may help
                    Attached Files

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5459

                      #11
                      Re: C458 + probably dead MFBP

                      If you move the EMMc end the EEPROM then you only really need to start with firmware if the version don't match no need for the reset tool.
                      Whatever

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7927

                        #12
                        Re: C458 + probably dead MFBP

                        Originally posted by adecanmin
                        This may help
                        This is for previous generation. 8 series a bit different.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • adecanmin
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Oct 2010
                          • 286

                          #13
                          Re: C458 + probably dead MFBP

                          Good to know

                          Comment

                          • techsxge
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jan 2022
                            • 660

                            #14
                            Re: C458 + probably dead MFBP

                            Originally posted by adecanmin
                            This may help
                            this is the instruction for NEW BOARDS, not USED

                            Comment

                            • tulintron
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Jul 2014
                              • 669

                              #15
                              Re: C458 + probably dead MFBP

                              it is a long, delicate and high-risk process.
                              Have all the necessary fws on hand. I think it's 05 Fw. After using the reset tool, the board to be used will be considered new, so follow the steps for a new board.


                              I only did this once in Series 8. I was successful.
                              But before that, it went very wrong and took me 03 days
                              https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                              Comment

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