Bizhub C550i restarts on logo screnn

[nevern]

Hi all.

I have a bizhub C550i that does not boot up. It displays the logo and the loading bar goes to 25% and restarts. I tried to boot up with firmware but it does the same thing. I have changed the CPU board and tried another Storage board.

[Max]

Re: Bizhub C550i restarts on logo screnn

Try disconnecting all the options. (fax, trays, DF and so on) Then the control panel and main board (Baseboard (BASEB) Format the storage and initialise all in the service menu.

[tsbservice]

Re: Bizhub C550i restarts on logo screnn

Hi all.

I have a bizhub C550i that does not boot up. It displays the logo and the loading bar goes to 25% and restarts. I tried to boot up with firmware but it does the same thing. I have changed the CPU board and tried another Storage board.

You should update Firmware with correct version(for machine with or without A800 memory). Try many times (5-6 at least). If you still can't boot machine run diagnosis and recovery tool for bootup issue for this model. The problem is with firmware I think.

[Copier Addict]

Re: Bizhub C550i restarts on logo screnn

Hi all.

I have a bizhub C550i that does not boot up. It displays the logo and the loading bar goes to 25% and restarts. I tried to boot up with firmware but it does the same thing. I have changed the CPU board and tried another Storage board.

I have seen this symptom on a couple i series machines and it ended being a faulty storage board.

[tsbservice]

Re: Bizhub C550i restarts on logo screnn

I have seen this symptom on a couple i series machines and it ended being a faulty storage board.

This is similar but not the same problem. He changed storage board. I suspect another KM bitter failure.
Author, do you have fuzzy/blurred/double display at some point?

[Woxner]

Re: Bizhub C550i restarts on logo screnn

was the storage board new or used. You cant use a storage Board from another machine. serial , meter. and firmware are stored on these. its not like the old HDD.

[tsbservice]

Re: Bizhub C550i restarts on logo screnn

In fact you will get an errors but after machine boots.

[Synthohol]

Re: Bizhub C550i restarts on logo screnn

i would run the GXX diagnostic/recovery fw TOOL
it should help.
if you boot holding down the yellow button in the back of panel it should go into trouble reset mode and see if you can access the trouble counter to see what code.

[Gift]

Re: Bizhub C550i restarts on logo screnn

was the storage board new or used. You cant use a storage Board from another machine. serial , meter. and firmware are stored on these. its not like the old HDD.

Yeah "Another" storage board sounds like it had a history. I currently have 5 storage boards with 25% boot issue in my drawer waiting for a fix to revive them, unfortunately the only way to fix it is using the reset tool but with that method you'll loose everything including counter data.

[tsbservice]

Re: Bizhub C550i restarts on logo screnn

Yeah "Another" storage board sounds like it had a history. I currently have 5 storage boards with 25% boot issue in my drawer waiting for a fix to revive them, unfortunately the only way to fix it is using the reset tool but with that method you'll loose everything including counter data.

can't You put them in brand ne machine and use reset tool?

[rrrohan]

Re: Bizhub C550i restarts on logo screnn

do u have the long nvme drive or the short one? u want the short one cause know issues with the longer/old type

[Gift]

Re: Bizhub C550i restarts on logo screnn

can't You put them in brand ne machine and use reset tool?

Haven't thought about but it sounds like a promising good idea. Guess the workflow should look like this:

- Run reset tool on new MFP with used/faulty STRB from my collection / don't reboot
- Remove storage board

Guess I can try that and before fixing the other STRB with that procedure I should test the "resettet" one on a used C300i.

[tsbservice]

Re: Bizhub C550i restarts on logo screnn

Haven't thought about but it sounds like a promising good idea. Guess the workflow should look like this:

- Run reset tool on new MFP with used/faulty STRB from my collection / don't reboot
- Remove storage board

Guess I can try that and before fixing the other STRB with that procedure I should test the "resettet" one on a used C300i.

I would do it exactly like that.
Let us know if it works for you.

[Gift]

Re: Bizhub C550i restarts on logo screnn

I would do it exactly like that.
Let us know if it works for you.

will do, might take some time though but I've taken my "bad storage board collection" out of the drawer and on to my desk as a reminder

[garnerfor]

Re: Bizhub C550i restarts on logo screnn

i would run the GXX diagnostic/recovery fw TOOL