Konica Minolta C759 - Copy User Box contents to another Machine

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  • tech51
    Senior Tech

    500+ Posts
    • Jan 2009
    • 846

    #16
    Re: Konica Minolta C759 - Copy User Box contents to another Machine

    Originally posted by thendral
    The customer know how to do it.. when we switch out the machines for new lease it is one of the requirement customer put forth. So Yes I can ask in the expense of some discounts if the company is willing to do it.. Aargh.. it always boils down to time and money.. As a tech we know it can be easily done not sure why Konica Minolta does not realize that..

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    • tech51
      Senior Tech

      500+ Posts
      • Jan 2009
      • 846

      #17

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5798

        #18
        Re: Konica Minolta C759 - Copy User Box contents to another Machine

        Backing up files in a User Box

        maybe this would help?
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • thendral
          Technician

          Site Contributor
          50+ Posts
          • Mar 2011
          • 82

          #19
          Re: Konica Minolta C759 - Copy User Box contents to another Machine

          Originally posted by Synthohol
          Backing up files in a User Box

          maybe this would help?
          There is no option on C759 -- may be I am missing some software switch?

          Thanks
          Thendral

          Comment

          • dirtyfingers
            Technician
            • Sep 2013
            • 35

            #20
            Re: Konica Minolta C759 - Copy User Box contents to another Machine

            I have been asked this many times over the years and NOT found a suitable method
            I agree its down to security , but its a common customer request.

            The problem with user boxes is the document is saved with all the printer driver settings (paper type & tray)
            this means even if you move the PDF , the paper settings and instructions dont go with them (EG booklets saved in a User box)

            possible workarounds
            On older models with a HDD we could move the HHD from the old machine and install it on the new one.
            this would often work for basic User boxes and you would only need to reinstall the movie data and address book (easy stuff)

            Note- I have not tired this on a C759

            HDD backup utility could only back up and restore to the same device.
            I suppose you could try the backup one C759 and then change the serial number in service mode - import to the new C759, then change it back (it may work)

            note SW 72 to hex04 is for USB backup for address book /network /admin (not user boxes)

            Comment

            • thendral
              Technician

              Site Contributor
              50+ Posts
              • Mar 2011
              • 82

              #21
              Re: Konica Minolta C759 - Copy User Box contents to another Machine

              Originally posted by dirtyfingers
              I have been asked this many times over the years and NOT found a suitable method
              I agree its down to security , but its a common customer request.

              The problem with user boxes is the document is saved with all the printer driver settings (paper type & tray)
              this means even if you move the PDF , the paper settings and instructions dont go with them (EG booklets saved in a User box)

              possible workarounds
              On older models with a HDD we could move the HHD from the old machine and install it on the new one.
              this would often work for basic User boxes and you would only need to reinstall the movie data and address book (easy stuff)

              Note- I have not tired this on a C759

              HDD backup utility could only back up and restore to the same device.
              I suppose you could try the backup one C759 and then change the serial number in service mode - import to the new C759, then change it back (it may work)

              note SW 72 to hex04 is for USB backup for address book /network /admin (not user boxes)
              Thank you! You put it right perspective of my frustration! I am still looking for options.. Let's see..

              Comment

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