CE Locked password

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  • ltdiniz
    Supervisor de Campo

    Site Contributor
    50+ Posts
    • Mar 2021
    • 83

    #1

    CE Locked password

    Last edited by ltdiniz; 02-12-2023, 01:07 AM.
  • cube10025@gmail.com
    Technician

    50+ Posts
    • Aug 2022
    • 55

    #2
    Re: CE Locked password

    Try 12345678

    Otherwise go in to service mode and run initialization, note need to reinstall movie data and APDF

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5741

      #3
      Re: CE Locked password

      Originally posted by cube10025@gmail.com
      Try 12345678

      Otherwise go in to service mode...
      thats the whole issue, the passwords to GET in service mode are unknown.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • Brad6784
        Technician

        Site Contributor
        50+ Posts
        • Mar 2015
        • 64

        #4
        Re: CE Locked password

        Originally posted by Synthohol
        thats the whole issue, the passwords to GET in service mode are unknown.
        Exactly, reset tool should clear this PW and reset back to standard.


        Sent from my iPhone using Tapatalk

        Comment

        • ltdiniz
          Supervisor de Campo

          Site Contributor
          50+ Posts
          • Mar 2021
          • 83

          #5
          Re: CE Locked password

          ​And as Synthohol said in the post below and the EC password of the unknown Tech mode that some son of God put in the default or even evil.

          Comment

          • ltdiniz
            Supervisor de Campo

            Site Contributor
            50+ Posts
            • Mar 2021
            • 83

            #6
            Re: CE Locked password


            I understand the procedure mate!
            I already did the procedure, but the BH458 equipment does not accept a reset tool.
            That's why I'm looking for the reset code in the LMS.

            Comment

            • Brad6784
              Technician

              Site Contributor
              50+ Posts
              • Mar 2015
              • 64

              #7
              Re: CE Locked password

              Originally posted by ltdiniz
              I understand the procedure mate!
              I already did the procedure, but the BH458 equipment does not accept a reset tool.
              That's why I'm looking for the reset code in the LMS.

              Comment

              • JasonSBE
                Trusted Tech

                Site Contributor
                100+ Posts
                • Apr 2014
                • 183

                #8
                Re: CE Locked password

                If you aren't able to get a reset tool, the only other way that I know of to get access to service mode without the password is to put a ticket in with Konica Minolta. There is a recovery process that involves pulling up a recovery screen and sending a picture of it to their tech support. They then generate a code that you have to input to reset the password.

                Comment

                • ltdiniz
                  Supervisor de Campo

                  Site Contributor
                  50+ Posts
                  • Mar 2021
                  • 83

                  #9
                  Re: CE Locked password

                  Originally posted by JasonSBE
                  If you aren't able to get a reset tool, the only other way that I know of to get access to service mode without the password is to put a ticket in with Konica Minolta. There is a recovery process that involves pulling up a recovery screen and sending a picture of it to their tech support. They then generate a code that you have to input to reset the password.
                  Colleague, I understood how this process works, but the thing is that this machine came from imports and was not purchased by the local KM, I think I won't be able to open a ticket at KM and that's why I posted it here on the Forum. But thanks a lot for the tip.

                  Enviado de meu Redmi Note 9 Pro usando o Tapatalk

                  Comment

                  • JasonSBE
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Apr 2014
                    • 183

                    #10
                    Re: CE Locked password

                    Originally posted by ltdiniz
                    Colleague, I understood how this process works, but the thing is that this machine came from imports and was not purchased by the local KM, I think I won't be able to open a ticket at KM and that's why I posted it here on the Forum. But thanks a lot for the tip.

                    Enviado de meu Redmi Note 9 Pro usando o Tapatalk

                    I'm not sure if anyone here will be able to generate that code for you, but for what it is worth, I have had to put in a ticket with KM on a machine that was not purchased directly from them for this same issue before and they still reset the password for me.

                    Comment

                    • ltdiniz
                      Supervisor de Campo

                      Site Contributor
                      50+ Posts
                      • Mar 2021
                      • 83

                      #11
                      Re: CE Locked password

                      Originally posted by JasonSBE
                      I'm not sure if anyone here will be able to generate that code for you, but for what it is worth, I have had to put in a ticket with KM on a machine that was not purchased directly from them for this same issue before and they still reset the password for me.
                      And it's true I'm going to have to make this ticket at KM via request and hope to receive this CE admin password reset code. I already imagined that it would be difficult to have someone do this here on copytechnet, but thank you very much for the tip JasonSBE.

                      Enviado de meu Redmi Note 9 Pro usando o Tapatalk

                      Comment

                      • techsxge
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jan 2022
                        • 660

                        #12
                        Re: CE Locked password

                        A145FW.TAR does not work on that series? I recall that i've done it multiple times in the past although i can mix it up as we're mainly doing olivetti machines which have slightly shifted model numbers

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7927

                          #13
                          Re: CE Locked password

                          @ltdiniz
                          Which reset file you've tried?
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                          • ltdiniz
                            Supervisor de Campo

                            Site Contributor
                            50+ Posts
                            • Mar 2021
                            • 83

                            #14
                            Re: CE Locked password



                            This .tar file ai and the templates from lines 4 and 4e.

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                            • ltdiniz
                              Supervisor de Campo

                              Site Contributor
                              50+ Posts
                              • Mar 2021
                              • 83

                              #15
                              Re: CE Locked password


                              Hello @tsbservice the file I tried to reset was a789...
                              But the equipment did not read the initialization date, and the file is working normally and is not corrupted.

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