Konica minopta C658 PSWC

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 516
    #1

    Konica minopta C658 PSWC

    Hi guys,

    Got x2 C658s that will not load the Web browser page, I just get a page saying unable to connect, now I have x3 onsite x1 can log in but x2 can't, I've cleared all data, updated firmware to latest, adjusted the network speeds, I've made sure PSWC is turned on via security settings and HTTP settings,

    Any help would be appreciated driving me nuts
    Tags: network, page, pswc, settings, speeds
    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580
      #2
      Re: Konica minopta C658 PSWC

      I would start with latest firmware, or at least match the one that works, then a network setting clear and rebuild the SSL cert with the machine on the network and pulling an address, then enable SSL once again. Connect directly to the device and clear the browser cache to avoid some kind of stuck info in the browser. E

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7943
          #3
          Re: Konica minopta C658 PSWC

          May work if you use http not HTTPS. Also try different browser. What you have checked under security settings for SSL versions?
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • kingarthur
              Service Manager

              1,000+ Posts
              • Feb 2008
              • 1306
              #4
              Re: Konica minopta C658 PSWC

              I've had a few weird ones - I've discovered in our showroom, if I use 2 particular IP addresses, I can't connect via Chrome, only through IE
              Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7943
                  #5
                  Re: Konica minopta C658 PSWC

                  Originally posted by Kenny
                  Hi guys,

                  Got x2 C658s that will not load the Web browser page, I just get a page saying unable to connect, now I have x3 onsite x1 can log in but x2 can't, I've cleared all data, updated firmware to latest, adjusted the network speeds, I've made sure PSWC is turned on via security settings and HTTP settings,

                  Any help would be appreciated driving me nuts
                  Kenny I'm curious if you find why web connection isn't working. Please follow up if possible.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5760
                      #6
                      Re: Konica minopta C658 PSWC

                      does it PING?
                      enable the web browser on the copier and try 127.0.0.1 and see if pswc opens.
                      it should or the firmware is broken?
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

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