Konica Minolta 250i accordion paper after fuser

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  • Mitch Barron
    Trusted Tech

    100+ Posts
    • Mar 2013
    • 180

    Konica Minolta 250i accordion paper after fuser

    DCB734F9-AD16-4D48-938C-31ED7FE94E28.jpgHow is going fellows, hope you guys can advise me or help me with this problem, client call last week with this problem it said and show me the paper but I have never see the machine doing it, that this happen here and there not always,when printing the paper comes out as accordion. I have change pickup drive and fuser but today call again after 9 days that the machine have no problems, and the funny things is that there is no error code or paper jam.
    so any help from you guy to check or had this happened to any one of you.
  • Mitch Barron
    Trusted Tech

    100+ Posts
    • Mar 2013
    • 180

    #2
    Re: Konica Minolta 250i accordion paper after fuser

    Any one with any advice? this is driving me crazy, I was thinking may be is just the paper, so I will bring a new paper to test it for a week and see what happens.

    Comment

    • REGSIS
      Trusted Tech

      250+ Posts
      • May 2016
      • 434

      #3
      Re: Konica Minolta 250i accordion paper after fuser

      Originally posted by Mitch Barron
      Any one with any advice? this is driving me crazy, I was thinking may be is just the paper, so I will bring a new paper to test it for a week and see what happens.
      I would start with checking paper type. If paper in the drawer is plain and customer set it on Thick3, after a few continuous pages this could be result (plain paper is overheated)
      Also a flat silicone roller inside fuser can cause this. Check this on site.

      Comment

      • Mitch Barron
        Trusted Tech

        100+ Posts
        • Mar 2013
        • 180

        #4
        Re: Konica Minolta 250i accordion paper after fuser

        Originally posted by REGSIS
        I would start with checking paper type. If paper in the drawer is plain and customer set it on Thick3, after a few continuous pages this could be result (plain paper is overheated)
        Also a flat silicone roller inside fuser can cause this. Check this on site.
        I have done all that with the the paper type, and set a new fuser. but continue happening not always like I had say, last time I was there was 9 days ago since I changed the fuser so everything was ok for that time till yesterday call again same problem but is only one time then I happen no more.

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        • occus
          Trusted Tech

          250+ Posts
          • Jul 2013
          • 312

          #5
          Re: Konica Minolta 250i accordion paper after fuser

          Are there no error codes in service mode? Jam 32-02 or so?
          Does the paper stuck in the fuser or after in the duplex switching guide?

          If the paper doesnt go trough the fuser maybe you have damp paper.
          Print 20 pages and search for water drops.

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          • Mitch Barron
            Trusted Tech

            100+ Posts
            • Mar 2013
            • 180

            #6
            Re: Konica Minolta 250i accordion paper after fuser

            Originally posted by occus
            Are there no error codes in service mode? Jam 32-02 or so?
            Does the paper stuck in the fuser or after in the duplex switching guide?

            If the paper doesnt go trough the fuser maybe you have damp paper.
            Print 20 pages and search for water drops.
            Occus, the paper goes normal, it passes the fuser and after the exit unit comes the accordion paper as per the client, as I said I havent see the machine doing this but he is the one that tells me and shows me the paper, when I am there I tested printing 100 pages one side and 50 double sides and I get no problems, I check service mode for jams of problems and there is not a single problem or code. that is why this drive me crazy, I am keeping cheking the manual and also I was thinking maybe is a clutch or motor from the exit unit, because as he said the paper goes thrughout the fuser and comes out of the exit unit as accordion.

            Comment

            • tulintron
              Senior Tech

              Site Contributor
              500+ Posts
              • Jul 2014
              • 651

              #7
              Re: Konica Minolta 250i accordion paper after fuser

              Your problem is above the fuser unit, right after the fuser unit. Some exit roller is holding the paper causing this problem. It's worth disassembling and cleaning, looking to see if you can find anything that shows the problem.
              https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

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              • Mitch Barron
                Trusted Tech

                100+ Posts
                • Mar 2013
                • 180

                #8
                Re: Konica Minolta 250i accordion paper after fuser

                Originally posted by tulintron
                Your problem is above the fuser unit, right after the fuser unit. Some exit roller is holding the paper causing this problem. It's worth disassembling and cleaning, looking to see if you can find anything that shows the problem.
                I was thinking the same but what holds me to disassembling is that this is not a always thing, it happens here and there after amount of days, last time that it happened was 10 days, so for now I have bring new paper to the client, may be the paper he is using doesnt seem like a good paper, the box has no brand only says 90 grms, but seems ticker to me. so I will test with this paper is that happens again I will opt for switching the exit unit.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7711

                  #9
                  Re: Konica Minolta 250i accordion paper after fuser

                  I would bring with me a ream or two of paper and just crush the hell out of the machine testing it.
                  Not the first time we are chasing ghosts of good working machine 😂
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Oso
                    Technician
                    • Jan 2024
                    • 12

                    #10
                    Re: Konica Minolta 250i accordion paper after fuser

                    Originally posted by Mitch Barron
                    I have done all that with the the paper type, and set a new fuser. but continue happening not always like I had say, last time I was there was 9 days ago since I changed the fuser so everything was ok for that time till yesterday call again same problem but is only one time then I happen no more.
                    Is this happening in the horizontal paper transport area?

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5445

                      #11
                      Re: Konica Minolta 250i accordion paper after fuser

                      Strip and inspect the switchback unit. Could be a tooth missing from a belt or gear.
                      Whatever

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                      • Markks
                        Senior Tech

                        Site Contributor
                        VIP Subscriber
                        500+ Posts
                        • Feb 2018
                        • 553

                        #12
                        Re: Konica Minolta 250i accordion paper after fuser

                        If it has a finisher remove it and the relay unit for a few days to see if that's causing the problem

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                        • tech51
                          Senior Tech

                          500+ Posts
                          • Jan 2009
                          • 846

                          #13

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7711

                            #14
                            Re: Konica Minolta 250i accordion paper after fuser

                            Interesting, typically at what mileage they are seizing?
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • tech51
                              Senior Tech

                              500+ Posts
                              • Jan 2009
                              • 846

                              #15

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