konica I series-Status notification settings-HELP

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  • Mitch Barron
    Trusted Tech

    100+ Posts
    • Mar 2013
    • 180

    #1

    konica I series-Status notification settings-HELP

    How is going guys, how you guys had a nice Eastersunday, Today here looking for your expertise, I had a client that wants notifications send to me when the toner is about to finish, what I know so far is that in Status Notification Settings the machine can send notifications to anyone with a email address but only when the toner is finish. My question is there is any other way where I can make this machine to send notifications when is about to finish so we can send a new Toner.
    I was thinking maybe there is a software switch to set to make this happen or you guys have any other suggestions.
    thanks
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5798

    #2
    Re: konica I series-Status notification settings-HELP

    i thought you can select all warnings when setting up notifications and set the toner warning to come on at a higher percentage remaining.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1325

      #3
      Re: konica I series-Status notification settings-HELP

      Originally posted by Mitch Barron
      How is going guys, how you guys had a nice Eastersunday, Today here looking for your expertise, I had a client that wants notifications send to me when the toner is about to finish, what I know so far is that in Status Notification Settings the machine can send notifications to anyone with a email address but only when the toner is finish. My question is there is any other way where I can make this machine to send notifications when is about to finish so we can send a new Toner.
      I was thinking maybe there is a software switch to set to make this happen or you guys have any other suggestions.
      thanks
      If you are a dealer, CSRC seems to work well
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7973

        #4
        Re: konica I series-Status notification settings-HELP

        Originally posted by Mitch Barron
        How is going guys, how you guys had a nice Eastersunday, Today here looking for your expertise, I had a client that wants notifications send to me when the toner is about to finish, what I know so far is that in Status Notification Settings the machine can send notifications to anyone with a email address but only when the toner is finish. My question is there is any other way where I can make this machine to send notifications when is about to finish so we can send a new Toner.
        I was thinking maybe there is a software switch to set to make this happen or you guys have any other suggestions.
        thanks
        This is KM world leaders in this industry and No you can't use email notifications in proper way, only when it's too late. Otherwise yes, CSRC and other third party (usually paid) data collecting softwares will do the job.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • emujo2
          Service Manager

          1,000+ Posts
          • Mar 2017
          • 1580

          #5
          Re: konica I series-Status notification settings-HELP

          Consult App DCA, FM audit..Anything that can pull SNMP info from the MIB will work. Does not have to be KM software. E

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7973

            #6
            Re: konica I series-Status notification settings-HELP

            Maybe I have found something. Will test later.

            - Update machine FW.
            - Set Software SW No.210 (bit 4)
            0x10:Enabled
            - That should then allow to add notifications "toner near empty" and "waste toner bottle almost full" under :
            • [Utility]
              • [Administrator]
                • [Maintenance]
                  • [Status Notification Setting]
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7973

              #7
              Re: konica I series-Status notification settings-HELP

              Originally posted by tsbservice
              Maybe I have found something. Will test later.

              - Update machine FW.
              - Set Software SW No.210 (bit 4)
              0x10:Enabled
              - That should then allow to add notifications "toner near empty" and "waste toner bottle almost full" under :
              • [Utility]
                • [Administrator]
                  • [Maintenance]
                    • [Status Notification Setting]

              Doesn't seem to work.
              Tested on C250i with FWs P8 and Q6.
              I have no desire to go back to downgrade FW GP8-75 to test.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • dirtyfingers
                Technician
                • Sep 2013
                • 35

                #8
                Re: konica I series-Status notification settings-HELP

                works for me on our C250i/C450i series without any SW setting changes

                - That should then allow to add notifications "toner near empty" and "waste toner bottle almost full" under :

                • [Utility]
                  • [Administrator]
                    • [Maintenance]
                      • [Status Notification Setting]


                Note - Location setting is under Network>HTTP Server setting

                Comment

                • Bizhubfixer
                  Technician
                  • Aug 2024
                  • 14

                  #9
                  Does this work as we cant get it to work

                  Comment

                  • Copier Tech Specialist
                    Technician
                    • Jan 2025
                    • 19

                    #10
                    Originally posted by tsbservice
                    Re: konica I series-Status notification settings-HELP



                    This is KM world leaders in this industry and No you can't use email notifications in proper way, only when it's too late. Otherwise yes, CSRC and other third party (usually paid) data collecting softwares will do the job.
                    You can check this Konica Minolta Fleet RMM .

                    it requires windows server OS.

                    Copier Tech Specialist

                    Comment

                    • Bizhubfixer
                      Technician
                      • Aug 2024
                      • 14

                      #11
                      Many thanks , we were hoping that the switch update and firmware would bring this function in the list as it does for the new C3351i machine range

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7973

                        #12
                        Originally posted by Bizhubfixer
                        Many thanks , we were hoping that the switch update and firmware would bring this function in the list as it does for the new C3351i machine range
                        As we're running same FW and functional version on 0i machines as 1i machines my logic tells me it's some soft switch related. I have and will compare as soon as I can soft switches on 2 machines. Hopefully we will make it work. Stay tuned.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • Bizhubfixer
                          Technician
                          • Aug 2024
                          • 14

                          #13
                          Originally posted by tsbservice

                          As we're running same FW and functional version on 0i machines as 1i machines my logic tells me it's some soft switch related. I have and will compare as soon as I can soft switches on 2 machines. Hopefully we will make it work. Stay tuned.
                          tsbservice. Thank you so much , I will await your findings.

                          Comment

                          • Bizhubfixer
                            Technician
                            • Aug 2024
                            • 14

                            #14
                            Originally posted by tsbservice

                            As we're running same FW and functional version on 0i machines as 1i machines my logic tells me it's some soft switch related. I have and will compare as soon as I can soft switches on 2 machines. Hopefully we will make it work. Stay tuned.
                            tsbservice. Thank you so much , I will await your findings.


                            Comment

                            • plus-COPY
                              Technician
                              • Aug 2023
                              • 26

                              #15
                              Hi Bizhubfixer
                              As I understand it, you need a solution for devices to send alerts about running out of toner directly to your email. At the same time, you would like to have an influence on the setting at what % of toner consumption the device will send a notification (toner c, m, y, k near empty) so that you can deliver it in time. The first solution for individual machines in different locations is to run notifications in Administrator mode, unfortunately you will never have an influence on the settings in this mode. The second, more reliable solution is the SCRC service or an application that supports it, the configuration in this case is included in service mode and is password protected. No other software based on DCA such as xxxxxfleet makes sense due to the maintenance costs, complicated and time-consuming installation process and problems with firewalls in the user network.

                              Comment

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