Bizhub 363 Copy Print Quality

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  • wkwar
    Technician

    Site Contributor
    50+ Posts
    • Jan 2019
    • 61

    #1

    Bizhub 363 Copy Print Quality

    Dear All

    38K count. Looks like smear from drum. Clean it and it get worst. Should we just replace the drum, wiper and developer or the entire DR411? i recall on our 350, we had to replace them all to get a clean copy
    Attached Files
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5459

    #2
    Re: Bizhub 363 Copy Print Quality

    Looks like like the IU ate some of sponge from below the registration unit. Any sticky stuff on the drum? Remove the sticky degraded sponge.
    Otherwise it looks like cleaning blade failure.
    Whatever

    Comment

    • wkwar
      Technician

      Site Contributor
      50+ Posts
      • Jan 2019
      • 61

      #3
      Re: Bizhub 363 Copy Print Quality

      drum wipes clean and no scratch. no sticky stuff. The toner line that form on the drum does feel a little more stick than normal. Wipes off with a little more effort. Should i replace the cleaning blade, drum and developer and keep the same case or just the cleaning blade?

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5735

        #4
        Re: Bizhub 363 Copy Print Quality

        remove the waste toner cover on the drum unit and clean it all out first, see if problem still exists.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4519

          #5
          Re: Bizhub 363 Copy Print Quality

          Most likely rebuilding the Image unit with a new drum, cleaning blade & developer will fix it. I would also check the fuser rollers. Most common 2 things that cause quality issues with that model are the Image unit or fuser. Make sure to reset drum & dev counters before replacing parts in Image unit.
          Also best to order the dev mag roller spacers and replace when rebuilding drum unit.

          Comment

          • REGSIS
            Trusted Tech

            250+ Posts
            • May 2016
            • 434

            #6
            Re: Bizhub 363 Copy Print Quality

            38k in total?
            Clean drum unit (not the drum itself), and replace cleaning blade (it is bent due to age).
            Replace with OEM blade from bizhub 195/215/226/246...
            It is the same. It is not listed as separate part for 423 series.

            Comment

            • Hansoon
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Sep 2007
              • 3347

              #7
              Re: Bizhub 363 Copy Print Quality

              Looks like like the IU ate some of sponge from below the registration unit.
              YES!

              Hans
              “ Sent from my Intel 80286 using MS-DOS 2.0
              https://www.copytechnet.com/images/smilies/biggrin.png

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7909

                #8
                Re: Bizhub 363 Copy Print Quality

                Hans you see under the picture of SpongeBob there is small sheriff's badge, you click on it and either approve(give rep up) or disapprove (deduct rep). If you want to report illegal activity to Admin you can click on triangle badge and report to admin.

                Ooops replied in wrong thread.
                Last edited by tsbservice; 04-22-2023, 02:13 PM.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • wkwar
                  Technician

                  Site Contributor
                  50+ Posts
                  • Jan 2019
                  • 61

                  #9
                  Re: Bizhub 363 Copy Print Quality

                  Hello All

                  thanks for your help. replacing the cleaning blade fix the problem. The drum was also caked with used toner.

                  Notice specs on the back side of the print. where could these come from? See attach.20230506_151307_resized.jpg

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5735

                    #10
                    Re: Bizhub 363 Copy Print Quality

                    the transfer roller has toner and developer embedded in it.
                    replace it.
                    or the fuser/oil roller is filthy.
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7909

                      #11
                      Re: Bizhub 363 Copy Print Quality

                      Originally posted by Synthohol
                      the transfer roller has toner and developer embedded in it.
                      replace it.
                      or the fuser/oil roller is filthy.
                      +1 for heat(teflon) roller
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • wkwar
                        Technician

                        Site Contributor
                        50+ Posts
                        • Jan 2019
                        • 61

                        #12
                        Re: Bizhub 363 Copy Print Quality

                        thank you all for the pointers!

                        Comment

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