bizhub 223 server copnnection error Code 57

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  • Techman63
    Technician
    • Mar 2022
    • 10

    #1

    bizhub 223 server copnnection error Code 57

    Hi, since Microsoft Windows update the scan to e-mail funtion isn't working
    maybe some authentification problem
    do you have any suggests?
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5737

    #2
    Re: bizhub 223 server copnnection error Code 57

    scan to SMB then email from your PC.
    use gmail with an application code to bypass higher TLS requirements?
    you can try to teach an old dog new tricks or just get a better trained dog
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Techman63
      Technician
      • Mar 2022
      • 10

      #3
      Re: bizhub 223 server copnnection error Code 57

      Originally posted by Synthohol
      scan to SMB then email from your PC.
      use gmail with an application code to bypass higher TLS requirements?
      you can try to teach an old dog new tricks or just get a better trained dog
      Thanks a lot
      scan to smb of course get ready, but my customer want to use e-mail (

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5737

        #4
        Re: bizhub 223 server copnnection error Code 57

        then they need to upgrade to a machine that supports the current security protocols.
        you cant be responsible when a machine has outlived its supported protocols.

        even konica SD card writing software wont work past windows XP.

        its just simply obsolete by todays standards, your customers have to understand the concept and keep up. its not your fault when M$ or Google raise the bar on security standards.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • mascan42
          Trusted Tech

          250+ Posts
          • Oct 2008
          • 480

          #5
          Re: bizhub 223 server copnnection error Code 57

          What are they using for an email server? Is it their own or a service like Office365 or Gmail?

          Comment

          • emujo2
            Service Manager

            1,000+ Posts
            • Mar 2017
            • 1580

            #6
            Re: bizhub 223 server copnnection error Code 57

            I have several of these models that can scan to Gmail..The trick is to follow the recommendation to move to 2FA. DO NOT enable HTTPS. The browser certificate is not secure enough. These settings will still work....

            SMTP.GMAIL.COM


            SMTP OVER SSL..Port (SSL) 465


            USERNAME= X@gmail.com
            Password= App password generated in Gmail

            Comment

            • Techman63
              Technician
              • Mar 2022
              • 10

              #7
              Re: bizhub 223 server copnnection error Code 57

              Originally posted by emujo2
              I have several of these models that can scan to Gmail..The trick is to follow the recommendation to move to 2FA. DO NOT enable HTTPS. The browser certificate is not secure enough. These settings will still work....

              SMTP.GMAIL.COM


              SMTP OVER SSL..Port (SSL) 465


              USERNAME= X@gmail.com
              Password= App password generated in Gmail
              Thank you! I try all of your suggestions

              Comment

              • Techman63
                Technician
                • Mar 2022
                • 10

                #8
                Re: bizhub 223 server copnnection error Code 57

                Originally posted by mascan42
                What are they using for an email server? Is it their own or a service like Office365 or Gmail?
                smtp.1und1.de

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3349

                  #9
                  Re: bizhub 223 server copnnection error Code 57

                  smtp.1und1.de
                  “ Sent from my Intel 80286 using MS-DOS 2.0
                  https://www.copytechnet.com/images/smilies/biggrin.png

                  Comment

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