B758 B958 J-3205

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  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5435

    [Jamming] B758 B958 J-3205

    Was wondering what some of your observations are about the J-3205 jams and fixes for it.
    Whatever
  • wjurls
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2017
    • 444

    #2
    Re: B758 B958 J-3205

    Originally posted by allan
    Was wondering what some of your observations are about the J-3205 jams and fixes for it.
    Check the solenoid in the exit unit just past the fuser. It is very common for it to bind up and send the paper the wrong direction.

    Comment

    • elmaligno
      Expert technician KM

      100+ Posts
      • Oct 2009
      • 233

      #3
      Re: B758 B958 J-3205

      Originally posted by allan
      Was wondering what some of your observations are about the J-3205 jams and fixes for it.
      Replace A795897500 or entire A795R72711
      Field technician since 1994

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5435

        #4
        Re: B758 B958 J-3205

        Originally posted by wjurls
        Check the solenoid in the exit unit just past the fuser. It is very common for it to bind up and send the paper the wrong direction.
        Thanks. So like the 754 you need to play with the spring tension. The machine I am working on jam so intermittently its difficult to pinpoint the issue.
        Was thinking that the paper was getting caught under a fuser pick off pawl and even had a fuser wrap.

        I know you need to replace the lower duplex actuator when you start getting J-9202 and the syncro actuator plus sensor for J-3003 but that is only after about 2 million prints
        J-3205 could be from the upper duplex/fuser exit sensor as well.

        So far looks like J-3205 could be the fuser the duplex gate or the actuator on the exit wearing out.

        Will check the solenoid on the next call.
        Whatever

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5435

          #5
          Re: B758 B958 J-3205

          Originally posted by elmaligno
          Replace A795897500 or entire A795R72711

          Will have a look at that as soon as I get to the office.
          Whatever

          Comment

          • elmaligno
            Expert technician KM

            100+ Posts
            • Oct 2009
            • 233

            #6
            Re: B758 B958 J-3205

            Originally posted by allan
            Will have a look at that as soon as I get to the office.
            You open the jam door, and you find 25% of the sheet coming out of the fuser. If so, that's the cause, it's happened to me many times.
            Field technician since 1994

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            • EarthKmTech
              Step aside, noob

              1,000+ Posts
              • May 2009
              • 2142

              #7
              Re: B758 B958 J-3205

              The standard things to check for this, including on the Colour versions of this engine, C659/C759

              1, ensure duplex gate lowest point is 34mm off the table when measured outside the machine ( no more, or can ride over the top of the exit unit in the side door, no less or moist papers with curl can jam on duplex)

              2, (particularly on the colour machines) always ensure adequate leading edge gap on both sides of the pages as this is notorious for causing fusing wrap jams on all KM machines printing high coverage too close to the leading edge.

              3, on all versions of this engine, in humid environments with poorly stored paper - even on single sided prints you will have jams just leaving the fuser. There will be curl towards the outside of the machine, the paper cannot overcome the friction offered by the grounding brush at the entrance of the yellow fusing exit assy at the top of the rhs door. My fix for this is just remove it. Remove the brush only not the mylar it sits on. Clean off all glue residue. Done this on daily jammers destroying fusing units and zero jams again in this section. with the shittest paper imaginable and even feeding it as the wrong thickness setting to exagerate the curl. Zero jams, zilch. Problem solved.

              *** obviously check for bent fuser claws and replace as necessary in addition to the above
              Last edited by EarthKmTech; 06-10-2023, 10:30 AM.

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              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5435

                #8
                Re: B758 B958 J-3205

                On these engines you can adjust the lower roller and the fusing sleeve temp separately. Was thinking that you could "steer" curl slightly with that.
                Whatever

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                • wjurls
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Feb 2017
                  • 444

                  #9
                  Re: B758 B958 J-3205

                  Originally posted by allan
                  Thanks. So like the 754 you need to play with the spring tension. The machine I am working on jam so intermittently its difficult to pinpoint the issue.
                  Was thinking that the paper was getting caught under a fuser pick off pawl and even had a fuser wrap.

                  I know you need to replace the lower duplex actuator when you start getting J-9202 and the syncro actuator plus sensor for J-3003 but that is only after about 2 million prints
                  J-3205 could be from the upper duplex/fuser exit sensor as well.

                  So far looks like J-3205 could be the fuser the duplex gate or the actuator on the exit wearing out.

                  Will check the solenoid on the next call.
                  My opinion is that this machine runs faster than it's design can handle. The actuator issue is annoying. Even the new style actuator barely blocks the photosensor so "switch bounce" will cause the 9902 jams. I had success by heating and twisting the actuator just a smidge to better cover the PS.

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5435

                    #10
                    Re: B758 B958 J-3205

                    Originally posted by wjurls
                    My opinion is that this machine runs faster than it's design can handle. The actuator issue is annoying. Even the new style actuator barely blocks the photosensor so "switch bounce" will cause the 9902 jams. I had success by heating and twisting the actuator just a smidge to better cover the PS.

                    I have done something similar on the B423 series on the duplex to get it run duplex continuously. I moved the sensor to get a better result. The smart thing would be to put trigger circuits on the input lines to the micro controller that will eliminate switch bounce. It can be done by coding to only except the first signal and to wait a certain time before it would read the next input. No idea how KM approaches that problem.

                    I don't have too much trouble with the the 758/958 machines but once it starts it could be one of many issues. Since I took out the most inner pressure roller picker pawl from the last machine that gave me hell it seems to work. Touch wood.

                    Now the Pro 950i is out I wonder what kind of surprises that will hold. The 750i fuser is a complete failure but the engine seems to keep up.
                    Whatever

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                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5347

                      #11
                      Re: B758 B958 J-3205

                      on the 808 and 958 i had several calls where duplex jams and 32-xx codes.
                      i found the belt falling off the motor for reversal so i added a shim to compensate. now belt stays on in the middle where it belongs.

                      Attached Files
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

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                      • wjurls
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Feb 2017
                        • 444

                        #12
                        Re: B758 B958 J-3205

                        Originally posted by Synthohol
                        on the 808 and 958 i had several calls where duplex jams and 32-xx codes.
                        i found the belt falling off the motor for reversal so i added a shim to compensate. now belt stays on in the middle where it belongs.


                        I think Konica has an official bulletin on this issue too.

                        Comment

                        • Haroldbfix
                          Trusted Tech

                          100+ Posts
                          • Feb 2008
                          • 212

                          #13
                          Did this issue every get resolved? Im facing the same thing on mutilple 958's

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                          • wjurls
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Feb 2017
                            • 444

                            #14
                            Originally posted by Haroldbfix
                            Did this issue every get resolved? Im facing the same thing on mutilple 958's
                            Just follow the suggestions provided by myself and Synthohol. The machine that I tweaked the actuator in hasn't had the problem return.

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                            • Haroldbfix
                              Trusted Tech

                              100+ Posts
                              • Feb 2008
                              • 212

                              #15
                              Originally posted by wjurls

                              Just follow the suggestions provided by myself and Synthohol. The machine that I tweaked the actuator in hasn't had the problem return.
                              OK so the fix is to tweak the actuator (20) and remove the nuetralizing brush (31)? I just want to be sure I understand.

                              image.png

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