hello all,
we have a new customer that we setup with SMB, scanning locally to a folder on each pc, on a C250i.
everything worked well for the first week but now the customer called to say that the scanning fails on the first attempt but works on fine on the second try.
this is for all users in a small office.
its the first time we have encountered this issue with SMB scanning on konica machines.
I'm curious if anyone else has come across this issue?
we've passed the issue onto their IT company but i don't hold out much hope with them.
we have a new customer that we setup with SMB, scanning locally to a folder on each pc, on a C250i.
everything worked well for the first week but now the customer called to say that the scanning fails on the first attempt but works on fine on the second try.
this is for all users in a small office.
its the first time we have encountered this issue with SMB scanning on konica machines.
I'm curious if anyone else has come across this issue?
we've passed the issue onto their IT company but i don't hold out much hope with them.
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