KM C754

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  • gpais70
    Technician
    • Apr 2018
    • 15
    #1

    KM C754

    Tags: None
    • gpais70
      Technician
      • Apr 2018
      • 15
      #2
      Re: KM C754

        Comment

        • elmaligno
          Expert technician KM

          250+ Posts
          • Oct 2009
          • 302
          #3
          Re: KM C754

          Try to rewrite firmware, if it does not work, probably bad SSD.
          Field technician since 1994

            Comment

            • escalante
              Trusted Tech

              100+ Posts
              • Sep 2018
              • 115
              #4
              Re: KM C754

              I had the same problem on a Bizhub C654e that loaded two flippers and rebooted. Doesn't let the firmware load. The SSD was replaced

              Enviado desde mi Infinix X693 mediante Tapatalk

                Comment

                • gpais70
                  Technician
                  • Apr 2018
                  • 15
                  #5
                  Re: KM C754

                  Originally posted by escalante
                  I had the same problem on a Bizhub C654e that loaded two flippers and rebooted. Doesn't let the firmware load. The SSD was replaced

                  Enviado desde mi Infinix X693 mediante Tapatalk

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8132
                      #6
                      Re: KM C754

                      Try unplugging the HDD see if it boots up.

                      Also try updating the firmware.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                      ​

                        Comment

                        • splblazer91
                          Trusted Tech

                          100+ Posts
                          • Jul 2014
                          • 204
                          #7
                          Re: KM C754

                          2 bars is alwayss HDD oe SSD

                            Comment

                            • tulintron
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Jul 2014
                              • 669
                              #8
                              Re: KM C754

                              Originally posted by splblazer91
                              2 bars is alwayss HDD oe SSD
                              +1
                              https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                                Comment

                                • gpais70
                                  Technician
                                  • Apr 2018
                                  • 15
                                  #9
                                  Re: KM C754

                                  Originally posted by copier tech
                                  Try unplugging the HDD see if it boots up.

                                  Also try updating the firmware.

                                    Comment

                                    • gpais70
                                      Technician
                                      • Apr 2018
                                      • 15
                                      #10

                                        Comment

                                        • gpais70
                                          Technician
                                          • Apr 2018
                                          • 15
                                          #11

                                            Comment

                                            • tsbservice
                                              Field tech

                                              Site Contributor
                                              5,000+ Posts
                                              • May 2007
                                              • 7972
                                              #12
                                              Re: KM C754

                                              RTFM
                                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                                Comment

                                                • femaster
                                                  Service Manager

                                                  1,000+ Posts
                                                  • May 2011
                                                  • 1482
                                                  #13
                                                  Re: KM C754

                                                  It sounds to me like both the ADF and HDD are not SET in service mode for some reason. Verify the HDD is SET and the proper ADF is selected.
                                                  A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                                                  My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                                                    Comment

                                                    • gpais70
                                                      Technician
                                                      • Apr 2018
                                                      • 15
                                                      #14
                                                      Re: KM C754

                                                      Originally posted by femaster
                                                      It sounds to me like both the ADF and HDD are not SET in service mode for some reason. Verify the HDD is SET and the proper ADF is selected.

                                                        Comment

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