Bizhub C220 error c-2553

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  • va2ir
    Technician
    • Dec 2011
    • 12

    #1

    [Error Code] Bizhub C220 error c-2553

    Good day people. I have an off lease machine, Bizhub C220. Works OK for the most part. Last week, while doing some sequential numbering, just one small spot in red, my magenta toner ran out, replaced it with a full one, and continued on. The run was 2000 sheets. Then a few minutes later, the machine throws a C-2553 code, Abnormally low toner density detected magenta TCR sensor. And I see that the machine is using and dropping an abnormally high amount of Magenta toner, my waste toner box was almost full of just magenta toner, and after maybe 100 sheets, the brand new Magenta toner was almost empty. Is this the sign of the developer on the way out or contaminated? TCR level was 6.5% for magenta. Some fixes say to clean the TCR sensor for the MAgenta color under the Imaging unit. Where is this located?

    I'm located in the greater Montreal area. Looking for a technician who could service the machine from time to time. References would be appreciated. Thank you all.
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4519

    #2
    Re: Bizhub C220 error c-2553

    Are you using aftermarket toner? what are life counters of developer units & drums?

    Comment

    • va2ir
      Technician
      • Dec 2011
      • 12

      #3
      Re: Bizhub C220 error c-2553

      Using OEM toner

      Todays TCR readings: C- 6.89, M - 3.55, Y- 5.52, K-4.33

      Drums are reasonably new, display says to replace, but image is good, toner use on C Y and K are normal.

      Its the Mag.

      With that low TCR number, is the M dev unit on the way out?

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5735

        #4
        Re: Bizhub C220 error c-2553

        try a toner add cycle? at least to see if it increases or its not adding toner at all.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • va2ir
          Technician
          • Dec 2011
          • 12

          #5
          Re: Bizhub C220 error c-2553

          Originally posted by Synthohol
          try a toner add cycle? at least to see if it increases or its not adding toner at all.

          ok will do

          Comment

          • albemero
            Technician
            • Apr 2019
            • 37

            #6
            Re: Bizhub C220 error c-2553

            New Drum and Entwickler Magenta and cleaning up HV Board contacts helps for this error for i-Series. Try worth it

            Gesendet von meinem SM-S901B mit Tapatalk

            Comment

            • va2ir
              Technician
              • Dec 2011
              • 12

              #7
              Re: Bizhub C220 error c-2553

              Originally posted by albemero
              New Drum and Entwickler Magenta and cleaning up HV Board contacts helps for this error for i-Series. Try worth it

              Gesendet von meinem SM-S901B mit Tapatalk

              Yes thats what I'll have to do.....

              Comment

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