Installed a PK-520, but copier doesn't recognize

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  • smp315
    Technician

    Site Contributor
    • Oct 2023
    • 15

    #1

    [Misc] Installed a PK-520, but copier doesn't recognize

    Hi everyone. I just installed a PK-520 into a FS-536 finisher (attached to a C759). After installation, I followed the manual's steps to configure the punch kit. However, after completing the process, I press the finishing tab on the control screen and the punch option is not there nor through the computer. Any ideas? As always, thanks!
    Last edited by smp315; 11-03-2023, 08:30 PM.
  • Tech09
    Trusted Tech

    Site Contributor
    100+ Posts
    • Apr 2020
    • 144

    #2

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    • smp315
      Technician

      Site Contributor
      • Oct 2023
      • 15

      #3
      Re: Installed a PK-520, but copier doesn't recognize


      I appreciate the reply!

      Yes, I performed these steps. After touching "decision" it prompts to turn "machine off/on" which I did. I also tried to end then exit service mode before doing the off/on thing as well.

      To no avail either way

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5808

        #4
        Re: Installed a PK-520, but copier doesn't recognize

        recheck your wiring front and back.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • smp315
          Technician

          Site Contributor
          • Oct 2023
          • 15

          #5
          Re: Installed a PK-520, but copier doesn't recognize

          Originally posted by Synthohol
          recheck your wiring front and back.
          Thanks for taking the time to reply. I was thinking this last night as well. I installed a punch kit on another C759 and it worked like a charm.

          I just now disconnected and reconnected everything and now the machine panel recognizes the punch and I can get punched output from the doc handler, but my computer still doesn't give me the option to choose 3-hole. In the printing preferences screen (on the "Finish" tab, it says that setting needs to be: "Punch Unit: Other than none".

          In the Printer properties window, I click the "configure" tab and the device option window still has "none" as the setting for the Punch Unit


          Any help is appreciated !

          Comment

          • smp315
            Technician

            Site Contributor
            • Oct 2023
            • 15

            #6
            Re: Installed a PK-520, but copier doesn't recognize

            Uninstalled drivers and reinstalled...did the trick! Not sure why the second C759 came online immediately and the first C759 didn't, but I guess it's one of those weird things that will forever remain unexplained.

            Thanks again to all.

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5808

              #7
              Re: Installed a PK-520, but copier doesn't recognize

              glad it all worked in the end!!
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

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