Bizhub C558 blurry color prints / images

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  • nnombri
    Junior Member
    • Nov 2023
    • 4

    Bizhub C558 blurry color prints / images

    I have a bizhub C558 in my workshop and it prints blurry color prints. The blurry color print also appears on the demo test page.
    Below is the list of troubleshooting I have done but the issue still remains:
    1. ndnd


    Note: Stabilization is on Mode 2 and stabilization adjustment is on Color Priority

    I am at the stage of initializing the machine to bring it back to its default settings but firstly would like anyone who have experienced the same issue share some ideas to assist me rectify this issue.

    Regards
  • Gaffers01
    Trusted Tech

    Site Contributor
    250+ Posts
    • May 2011
    • 330

    #2
    Re: Bizhub C558 blurry color prints / images

    Samples?

    Comment

    • Albonline
      Service Manager

      1,000+ Posts
      • Sep 2008
      • 1110

      #3
      Re: Bizhub C558 blurry color prints / images

      Originally posted by nnombri
      I have a bizhub C558 in my workshop and it prints blurry color prints. The blurry color print also appears on the demo test page.
      Below is the list of troubleshooting I have done but the issue still remains:
      1. ndnd


      Note: Stabilization is on Mode 2 and stabilization adjustment is on Color Priority

      I am at the stage of initializing the machine to bring it back to its default settings but firstly would like anyone who have experienced the same issue share some ideas to assist me rectify this issue.

      Regards
      If there is a noticeable difference front to rear. , you might want to look at cleaning the polygon mirror in the print head.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7712

        #4
        Re: Bizhub C558 blurry color prints / images

        Originally posted by Gaffers01
        Samples?
        +1 and where are your counters, consumables?
        Said so many words but omitted important?!
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • KMFLT3CH
          Trusted Tech

          100+ Posts
          • May 2017
          • 182

          #5
          Re: Bizhub C558 blurry color prints / images

          If it looks similar to this, it's likely a failed PH Unit from my experience.
          Attached Files

          Comment

          • albemero
            Technician
            • Apr 2019
            • 37

            #6

            Comment

            • nnombri
              Junior Member
              • Nov 2023
              • 4

              #7
              Re: Bizhub C558 blurry color prints / images

              Originally posted by KMFLT3CH
              If it looks similar to this, it's likely a failed PH Unit from my experience.
              Yes, image is exactly the same.

              Comment

              • nnombri
                Junior Member
                • Nov 2023
                • 4

                #8
                Re: Bizhub C558 blurry color prints / images

                Originally posted by nnombri
                Yes, image is exactly the same.
                Refer attached the tests prints I did.
                Attached Files

                Comment

                • KMFLT3CH
                  Trusted Tech

                  100+ Posts
                  • May 2017
                  • 182

                  #9
                  Re: Bizhub C558 blurry color prints / images

                  Originally posted by nnombri
                  Refer attached the tests prints I did.

                  I had something similar happen on two different C658, both were caused by the Print Head units.

                  Comment

                  • nnombri
                    Junior Member
                    • Nov 2023
                    • 4

                    #10
                    Re: Bizhub C558 blurry color prints / images

                    Originally posted by KMFLT3CH
                    I had something similar happen on two different C658, both were caused by the Print Head units.
                    I will try swap out the PH unit with another working unit. Will post an update.

                    Comment

                    • femaster
                      Service Manager

                      1,000+ Posts
                      • May 2011
                      • 1422

                      #11
                      Re: Bizhub C558 blurry color prints / images

                      Originally posted by KMFLT3CH
                      I had something similar happen on two different C658, both were caused by the Print Head units.
                      I can say that the 8-series seems to have far more Print Head (Laser Unit) failures than previous models. From my experience the output generally looks way more messed up than what is seen in the samples provided. However, since just about everything else I would have expected to cause the problem appears to have been touched, I'm going to agree that the OP should try out a known good unit and see if that corrects the problem.
                      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                      Comment

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