Bizhub C360 not copying correctly

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  • JC Andres
    Technician
    • Dec 2023
    • 40
    #1

    Bizhub C360 not copying correctly

    My printer does not copy correctly, what could be the problem in this situation?

    I attach proofs, the complete impression that appears is the original, the other two photos are how they appear.IMG_20231227_101239665.jpgIMG_20231227_101231260.jpgIMG_20231227_101227623.jpg

    Enviado desde mi moto g200 5G mediante Tapatalk
    Tags: None
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5735
      #2
      Re: Bizhub C360 not copying correctly

      whats the mileage on the consumables, have you cleaned off all laser slit glass? done a toner refresh and background data initialize and stabilize followed by a round of gradations after cleaning off the mirrors and both sides of the glass.
      there may even be a transfer belt refresh procedure.
      its so hard to tell when you use non standard (embedded bird test page) test copies.
      you would be better off posting the built in test page and copy it.
      but try what i suggested and maybe this pterodactyl can actually behave.
      good luck!
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4524
          #3
          Re: Bizhub C360 not copying correctly

          Just to be clear issue is just with copying and printing quality is good? Any difference between using doc feeder and placing original on glass? If issue is just when copying that eliminates the bottom of machine and your focus should be on the optics like mirrors, ccd unit, etc

          Agree it's very hard to tell with samples you posted.

            Comment

            • JC Andres
              Technician
              • Dec 2023
              • 40
              #4
              Re: Bizhub C360 not copying correctly

              It is only with copies in ADF that they come out blurry, printing is perfect, everything is fine, only ADF is the problem

              Enviado desde mi moto g200 5G mediante Tapatalk

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4524
                  #5
                  Re: Bizhub C360 not copying correctly

                  Originally posted by JC Andres
                  It is only with copies in ADF that they come out blurry, printing is perfect, everything is fine, only ADF is the problem

                  Enviado desde mi moto g200 5G mediante Tapatalk
                  Have you removed glass and clean mirrors & ccd unit? Use lint free soft cloth for mirrors as they scratch easily. Copiers use "first surface" mirrors meaning the silver is on front of mirror not the back like a household mirror which is why they scratch easy.

                    Comment

                    • mascan42
                      Trusted Tech

                      250+ Posts
                      • Oct 2008
                      • 480
                      #6
                      Re: Bizhub C360 not copying correctly

                      Is this C360 or C360i? The older machines have issues with the optics becoming warped over time from pressure being placed on the front left corner. Try lifting up on that corner and see if it improves.

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