C554 does not pull the sheets tray 1 and 2

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  • JC Andres
    Technician
    • Dec 2023
    • 40

    #1

    C554 does not pull the sheets tray 1 and 2

    Good afternoon, I have a Konica C554e that does not pull the blades, they stick out a little, if you lift them but do not finish pulling them completely, I have already changed pfu 3 times, two pfu Drive motors, what do you recommend?IMG_20231228_154829371.jpgIMG_20231228_154809823.jpgIMG_20231228_154821463_HDR.jpg

    Enviado desde mi moto g200 5G mediante Tapatalk
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5751

    #2
    Re: C554 does not pull the sheets tray 1 and 2

    1st pic, third white gear from the top looks (from sms quality pic) like there is toner and or developer on what i think is a one way needle bearing on it that may be slipping?
    i really cant tell from the pic, im sorry
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • JC Andres
      Technician
      • Dec 2023
      • 40

      #3
      Re: C554 does not pull the sheets tray 1 and 2

      But that gear has two gears behind it in the Drive, does that toner have anything to do with it? Because the gear at the back that goes to the motor moves that gear

      Enviado desde mi moto g200 5G mediante Tapatalk

      Comment

      • JC Andres
        Technician
        • Dec 2023
        • 40

        #4
        Re: C554 does not pull the sheets tray 1 and 2

        Originally posted by Synthohol
        1st pic, third white gear from the top looks (from sms quality pic) like there is toner and or developer on what i think is a one way needle bearing on it that may be slipping?
        i really cant tell from the pic, im sorry
        Something happens to me with the pfu, when I put the sheet in thick 1 it pulls it well, and in plane paper it doesn't

        Enviado desde mi moto g200 5G mediante Tapatalk

        Comment

        • JC Andres
          Technician
          • Dec 2023
          • 40

          #5
          Re: C554 does not pull the sheets tray 1 and 2

          Originally posted by Synthohol
          1st pic, third white gear from the top looks (from sms quality pic) like there is toner and or developer on what i think is a one way needle bearing on it that may be slipping?
          i really cant tell from the pic, im sorry
          change these gears and motors tooIMG_20231229_102235982.jpgIMG_20231229_102232298.jpgIMG_20231229_102228462.jpg

          Enviado desde mi moto g200 5G mediante Tapatalk

          Comment

          • JC Andres
            Technician
            • Dec 2023
            • 40

            #6
            Re: C554 does not pull the sheets tray 1 and 2

            Doesn't it have something to do or a configuration about the registration sensors?

            Enviado desde mi moto g200 5G mediante Tapatalk

            Comment

            • JC Andres
              Technician
              • Dec 2023
              • 40

              #7
              Re: C554 does not pull the sheets tray 1 and 2

              also have these errors in service modeIMG_20231229_102430755.jpgIMG_20231229_102424172.jpg

              Enviado desde mi moto g200 5G mediante Tapatalk

              Comment

              • Copier Addict
                Aging Tech

                Site Contributor
                10,000+ Posts
                • Jul 2013
                • 14438

                #8
                Re: C554 does not pull the sheets tray 1 and 2

                Originally posted by JC Andres
                also have these errors in service mode[ATTACH]60984[/ATTACH][ATTACH]60985[/ATTACH]

                Enviado desde mi moto g200 5G mediante Tapatalk

                What are the jam codes?
                Are there any error codes associated with the jams? Like maybe C255X density code?

                Comment

                • JC Andres
                  Technician
                  • Dec 2023
                  • 40

                  #9
                  Re: C554 does not pull the sheets tray 1 and 2

                  Originally posted by copier addict
                  What are the jam codes?
                  Are there any error codes associated with the jams? Like maybe C255X density code?
                  It's 11-01

                  Enviado desde mi moto g200 5G mediante Tapatalk

                  Comment

                  • Copier Addict
                    Aging Tech

                    Site Contributor
                    10,000+ Posts
                    • Jul 2013
                    • 14438

                    #10
                    Re: C554 does not pull the sheets tray 1 and 2

                    Originally posted by JC Andres
                    It's 11-01

                    Enviado desde mi moto g200 5G mediante Tapatalk

                    Does the lead edge of the paper get out of the tray at all?

                    Comment

                    • JC Andres
                      Technician
                      • Dec 2023
                      • 40

                      #11
                      Re: C554 does not pull the sheets tray 1 and 2

                      Originally posted by copier addict
                      Does the lead edge of the paper get out of the tray at all?
                      yes, it leaves the page a little

                      Comment

                      • Toxic
                        Senior Tech

                        500+ Posts
                        • Dec 2009
                        • 696

                        #12
                        Re: C554 does not pull the sheets tray 1 and 2

                        Did you replace rubber rollers and one way clutches?
                        That should be first step.
                        Never had any problem with gears and motors on this machines.

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 8119

                          #13
                          Re: C554 does not pull the sheets tray 1 and 2

                          Originally posted by JC Andres
                          Good afternoon, I have a Konica C554e that does not pull the blades, they stick out a little, if you lift them but do not finish pulling them completely, I have already changed pfu 3 times, two pfu Drive motors, what do you recommend?[ATTACH]60971[/ATTACH][ATTACH]60972[/ATTACH][ATTACH]60973[/ATTACH]

                          Enviado desde mi moto g200 5G mediante Tapatalk

                          When you say 'blades' what are you referring to ?

                          Did you replace a PFU with a new or used one ?


                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • JC Andres
                            Technician
                            • Dec 2023
                            • 40

                            #14
                            Re: C554 does not pull the sheets tray 1 and 2

                            Originally posted by copier tech
                            When you say 'blades' what are you referring to ?

                            Did you replace a PFU with a new or used one ?


                            I mean sheets of paper, I changed clutches for a PFU that worked in another printer, I also changed 3 PFU that I doubt would work at all but it was to test.
                            The sheet passes good when set to thickness 1.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8119

                              #15
                              Re: C554 does not pull the sheets tray 1 and 2

                              Originally posted by JC Andres
                              I mean sheets of paper, I changed clutches for a PFU that worked in another printer, I also changed 3 PFU that I doubt would work at all but it was to test.
                              The sheet passes good when set to thickness 1.

                              Does it feed paper if the tray is set to SEF or does it feed A3 (large) paper ?

                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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