c71hc magenta toning

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  • qwertygro
    Junior Member
    • Jun 2020
    • 7

    #1

    c71hc magenta toning

    I have a problem with the c71hc printer. All prints have a magenta cast. Drum and develop have been replaced. When I perform an automatic gamma adjustment from service, the magenta values are much higher than the other colors. I have already performed profiling and linearization (already here the composite gray stripe has a magenta dominant) without success. What could it be? Thank you

    WhatsApp Image 2023-12-27 at 12.03.54.jpg IMG_1147.jpg
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5749

    #2
    Re: c71hc magenta toning

    i would swap the magenta and cyan DV units. tape the toner holes and leave the toner bottle door open while testing so it wont try to add toner.
    see if it follows the DV or the slot.

    ive done this on the c6500 and up. it works on all models as a good test.

    just to see if the cast goes away i mean.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • qwertygro
      Junior Member
      • Jun 2020
      • 7

      #3
      Re: c71hc magenta toning

      Originally posted by Synthohol
      i would swap the magenta and cyan DV units. tape the toner holes and leave the toner bottle door open while testing so it wont try to add toner.
      see if it follows the DV or the slot.

      ive done this on the c6500 and up. it works on all models as a good test.

      just to see if the cast goes away i mean.
      initially the magenta had values around 750/800 and I did the test you suggested. I reversed cyan and magenta. when the developer is inserted into the cyan slot the values are slightly lower but still higher than the others (around 700). since they are high so I completely replaced the magenta developer (case and dust) but it didn't solve the problem because this is currently the situation.
      Invia commenti

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5749

        #4
        Re: c71hc magenta toning

        But did you get the haze all over like befire?
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • qwertygro
          Junior Member
          • Jun 2020
          • 7

          #5
          Re: c71hc magenta toning

          Originally posted by Synthohol
          But did you get the haze all over like befire?
          it's strange because for example if I have red text or vector graphics it is printed almost orange in all other cases the reproductions of the images are with a slightly red tone for example panoramas with a light blue sky become violet as well as beige tones become redder. if I print a face the skin becomes reddish as if it had gone to sea in the summer.

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          • qwertygro
            Junior Member
            • Jun 2020
            • 7

            #6
            Re: c71hc magenta toning

            879a64c0-57ad-48c5-b2cd-9d7de7683620.jpg2d98cd51-246e-443a-9d61-280e04aac1b0.jpg The text in this sample is orange and not red like in the file

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            • lartis.aineias
              Technician

              50+ Posts
              • Dec 2020
              • 78

              #7
              Re: c71hc magenta toning

              Originally posted by qwertygro
              I have a problem with the c71hc printer. All prints have a magenta cast. Drum and develop have been replaced. When I perform an automatic gamma adjustment from service, the magenta values are much higher than the other colors. I have already performed profiling and linearization (already here the composite gray stripe has a magenta dominant) without success. What could it be? Thank you

              [ATTACH=CONFIG]61018[/ATTACH] [ATTACH=CONFIG]61019[/ATTACH]

              replace the M developer and your problem will be fixed!(I had this problem with Chinese torers and the only solution was to replace the developer)

              Comment

              • wjurls
                Trusted Tech

                Site Contributor
                250+ Posts
                • Feb 2017
                • 492

                #8
                Re: c71hc magenta toning

                Since the great toner shortage of 2021 I have seen a big problem with crap magenta toner for the C1060 series.

                It's so bad that it was actually ruining the developing units as well as developer.

                I'm still seeing it crop up from time to time. Just saw a new customer yesterday that is showing signs of it.

                Comment

                • qwertygro
                  Junior Member
                  • Jun 2020
                  • 7

                  #9
                  Re: c71hc magenta toning

                  Originally posted by lartis.aineias
                  replace the M developer and your problem will be fixed!(I had this problem with Chinese torers and the only solution was to replace the developer)
                  after having done the test of inverting the magenta and cyan developer (as was also suggested in another message), with the hope that the slightest drop in values was a clue, I replaced the magenta developer. but I didn't get any change.Ps. I only use genuine components and toners.

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                  • qwertygro
                    Junior Member
                    • Jun 2020
                    • 7

                    #10
                    Re: c71hc magenta toning

                    Originally posted by wjurls
                    Since the great toner shortage of 2021 I have seen a big problem with crap magenta toner for the C1060 series.

                    It's so bad that it was actually ruining the developing units as well as developer.

                    I'm still seeing it crop up from time to time. Just saw a new customer yesterday that is showing signs of it.
                    I think that this is also part of the problem... but since there is no difference despite the new drum and developer, this morning I replace the sensors bar, I have to do some tests in the next few days, but at moment the magenta values dropped to around 450/500. I hope this is the problem and I have solved it. I'll keep you up-to-date.

                    Comment

                    • wjurls
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Feb 2017
                      • 492

                      #11
                      Re: c71hc magenta toning

                      Originally posted by qwertygro
                      I think that this is also part of the problem... but since there is no difference despite the new drum and developer, this morning I replace the sensors bar, I have to do some tests in the next few days, but at moment the magenta values dropped to around 450/500. I hope this is the problem and I have solved it. I'll keep you up-to-date.
                      If it returns, you will need to change the developer AND developing unit.

                      Comment

                      • qwertygro
                        Junior Member
                        • Jun 2020
                        • 7

                        #12
                        Re: c71hc magenta toning

                        Originally posted by wjurls
                        If it returns, you will need to change the developer AND developing unit.
                        the problem has already returned the magenta values again 780/800. Totally changed devoper cartridge with one taken from a working machine... same results, I still can't find the problem....

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                        • tehrancopy.com
                          Senior tech
                          • May 2016
                          • 6

                          #13
                          try exchanging M drum unit with another color and check the difference in Gamma automatic adjustment . For reducing magenta from prints you can reduce it in expert adjustment , color balance .

                          Comment

                          • prakashshetty
                            Junior Member
                            • Aug 2024
                            • 2

                            #14
                            Kindly check the MDIA setting and adjust it accordingly. Print the highlight adjustment chart and check the magenta gradation. if its way out of specs Try resetting the quality adjustment setting to factory reset in service mode. Then perform the Highlight adjustment (printer gamma offset adjustment). Start with the printer gamma sensor adj > printer gamma auto adj > printer gamma manual adj. then carry out auto gamma adjustment. It should solve your magenta overtone issue. have personally faced and resolved this issue.

                            Comment

                            • lartis.aineias
                              Technician

                              50+ Posts
                              • Dec 2020
                              • 78

                              #15
                              I would also change the toner!

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