Konica c227 with the error (99-01) ONLY happening from tray 1

[splblazer91]

Re: Konica c227 with the error (99-01) ONLY happening from tray 1

Hi,

I've got a Konica c227 that after a few pages jams.

The issue only occurs from tray 1. Tray 2 and the Manual feed are both working fine.

Before I start chopping and changing parts, I was just wondering if there's an easier fix.

Thanks.

Had one like this last year. Ended up being Tray 1 lift motor.

[HarryBurgess]

Re: Konica c227 with the error (99-01) ONLY happening from tray 1

99-01 is a paper size error. Are you sure the correct size for tray 1 is locked in? If you look at jam history does the size match the size that's in tray 1?

Yes, taken a look at the jam history and the paper size matches up on each error.

[HarryBurgess]

Re: Konica c227 with the error (99-01) ONLY happening from tray 1

What's the counter?

Counter is at 60k

[elmaligno]

Re: Konica c227 with the error (99-01) ONLY happening from tray 1

Hi,

I've got a Konica c227 that after a few pages jams.

The issue only occurs from tray 1. Tray 2 and the Manual feed are both working fine.

Before I start chopping and changing parts, I was just wondering if there's an easier fix.

Thanks.

Sincro clutch.

[copyman]

Re: Konica c227 with the error (99-01) ONLY happening from tray 1

99-01 is a paper size error. Are you sure the correct size for tray 1 is locked in? If you look at jam history does the size match the size that's in tray 1?

[tsbservice]

Re: Konica c227 with the error (99-01) ONLY happening from tray 1

Hi,

I've got a Konica c227 that after a few pages jams.

The issue only occurs from tray 1. Tray 2 and the Manual feed are both working fine.

Before I start chopping and changing parts, I was just wondering if there's an easier fix.

Thanks.

What's the counter?

[HarryBurgess]

Hi,

I've got a Konica c227 that after a few pages jams.

The issue only occurs from tray 1. Tray 2 and the Manual feed are both working fine.

Before I start chopping and changing parts, I was just wondering if there's an easier fix.

Thanks.