Konica c227 with the error (99-01) ONLY happening from tray 1

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  • splblazer91
    replied
    Re: Konica c227 with the error (99-01) ONLY happening from tray 1

    Originally posted by HarryBurgess
    Hi,

    I've got a Konica c227 that after a few pages jams.

    The issue only occurs from tray 1. Tray 2 and the Manual feed are both working fine.

    Before I start chopping and changing parts, I was just wondering if there's an easier fix.

    Thanks.
    Had one like this last year. Ended up being Tray 1 lift motor.

    Leave a comment:


  • HarryBurgess
    replied
    Re: Konica c227 with the error (99-01) ONLY happening from tray 1

    Originally posted by copyman
    99-01 is a paper size error. Are you sure the correct size for tray 1 is locked in? If you look at jam history does the size match the size that's in tray 1?
    Yes, taken a look at the jam history and the paper size matches up on each error.

    Leave a comment:


  • HarryBurgess
    replied
    Re: Konica c227 with the error (99-01) ONLY happening from tray 1

    Originally posted by tsbservice
    What's the counter?
    Counter is at 60k

    Leave a comment:


  • elmaligno
    replied
    Re: Konica c227 with the error (99-01) ONLY happening from tray 1

    Originally posted by HarryBurgess
    Hi,

    I've got a Konica c227 that after a few pages jams.

    The issue only occurs from tray 1. Tray 2 and the Manual feed are both working fine.

    Before I start chopping and changing parts, I was just wondering if there's an easier fix.

    Thanks.
    Sincro clutch.

    Leave a comment:


  • copyman
    replied
    Re: Konica c227 with the error (99-01) ONLY happening from tray 1

    99-01 is a paper size error. Are you sure the correct size for tray 1 is locked in? If you look at jam history does the size match the size that's in tray 1?

    Leave a comment:


  • tsbservice
    replied
    Re: Konica c227 with the error (99-01) ONLY happening from tray 1

    Originally posted by HarryBurgess
    Hi,

    I've got a Konica c227 that after a few pages jams.

    The issue only occurs from tray 1. Tray 2 and the Manual feed are both working fine.

    Before I start chopping and changing parts, I was just wondering if there's an easier fix.

    Thanks.
    What's the counter?

    Leave a comment:


  • Konica c227 with the error (99-01) ONLY happening from tray 1

    Hi,

    I've got a Konica c227 that after a few pages jams.

    The issue only occurs from tray 1. Tray 2 and the Manual feed are both working fine.

    Before I start chopping and changing parts, I was just wondering if there's an easier fix.

    Thanks.
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