BH-C-284e, scanname when scan>e-mail

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3314

    BH-C-284e, scanname when scan>e-mail

    Mails made with the scan>e-mail function are having the subject: "Message from CAN-C-284e" I looked around but cannot find the place where to alter this. Any help please?

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5539

    #2
    Re: BH-C-284e, scanname when scan>e-mail

    under admin registration

    "8.24 Administrator/Machine Settings8.24.1 Administrator Registration (1) Use• Registers administrator information displayed Help service/Administrator information screen as well as sender addresses used for E-mailtransmission from the machine.(2) Procedure1. Touch [Administrator Name], [E-Mail Address] to input them.2. Using the 10-key pad, enter the extension No.8.24.2 Input Machine Address (1) Use• To register the name of the machine and e-mail address.
    Device Name When the file name of the transmitted file or the document name of document registered in Box is generated automatically, it is added.
    E-Mail Address To be used as from address at internal Fax transmission.

    "
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3314

      #3
      Re: BH-C-284e, scanname when scan>e-mail

      Originally posted by Synthohol
      Device Name When the file name of the transmitted file or the document name of document registered in Box is generated automatically, it is added.
      E-Mail Address To be used as from address at internal Fax transmission.

      "
      Thanks Synth, but I'm looking where to change the SUBJECT, not the senders e-mail address

      Hans
      " Sent from my Intel 80286 using MS-DOS 2.0 "

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7711

        #4
        Re: BH-C-284e, scanname when scan>e-mail
        • [Utility]
          • [One-Touch/User Box Registration]
            • [Create One-Touch Destination]
              • [E-Mail Settings]
                • [E-Mail Subject]
                  • [New]
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3314

          #5
          Re: BH-C-284e, scanname when scan>e-mail

          Originally posted by tsbservice
          • [Utility]
            • [One-Touch/User Box Registration]
              • [Create One-Touch Destination]
                • [E-Mail Settings]
                  • [E-Mail Subject]
                    • [New]





          Thanks TSB. That is not working either.

          Somewhere in the machine once has been entered "CAN-C-284e" resulting in that the machine sends scans to e-mail addresses with a subject line: Message from CAN-C-284e"

          Most likely I added myself this CAN-C-284e because it was with the older generations, always my standard: "CAN-C-360" for instance. Resulting in the subject line for those old machines in: SCAN-C-360 (an S was always added in the beginning by the system for some reason).

          In the old machines, the place to enter the subject was found here:

          Utility/Counter -
          Administrator Settings -
          Register Administrator -
          Input Machine Address.
          Change the Device
          Name. This will appear in
          the scan filename instead
          of SKMBT.

          The later generations do not have this possibility, but somehow I still managed to change this BH-C-284e machine, resulting in the now unwanted subject field.

          Forgot completely how I once did this.

          Is Alzheimer becoming my buddy.............?

          Hans
          " Sent from my Intel 80286 using MS-DOS 2.0 "

          Comment

          • avecosat
            Trusted Tech

            250+ Posts
            • Jun 2012
            • 299

            #6
            Re: BH-C-284e, scanname when scan>e-mail

            Maybe it can be in admin - network - http config - device name or admin- administrator setting - Administrator registration - name
            Last edited by avecosat; 02-26-2024, 08:44 AM.

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            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5539

              #7
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3314

                #8
                Re: BH-C-284e, scanname when scan>e-mail

                Originally posted by Synthohol
                8.25.3 E-Mail Settings(1) E-Mail Subject(a) Use• To register the e-mail subject for transmitting the scanned data by e-mail.(b) Procedure• Touch [New] to register the new subject.• Select any displayed subject to detail check, edit, or delete the setting.• The subject can be set as default by selecting the subject displayed on the screen and pressing [Set as Default].
                Synth, the procedure you describe I cannot find in the manual nor with Pagescope. In the Pagescope machine interface there is an empty list allowing 10 subject entries, but there is no button to set one of them as default.

                Are we talking about the same? Where to find your 8.25.3 E-Mail Settings as you describe? User Manual? Pagescope?

                Hans
                " Sent from my Intel 80286 using MS-DOS 2.0 "

                Comment

                • copytechtrouble
                  Technician

                  50+ Posts
                  • Nov 2020
                  • 86

                  #9
                  Re: BH-C-284e, scanname when scan>e-mail

                  Originally posted by Hansoon
                  Mails made with the scan>e-mail function are having the subject: "Message from CAN-C-284e" I looked around but cannot find the place where to alter this. Any help please?

                  Hans
                  In scan, at the bottom, go to 'File name/Subject name/Other' and enter your email subject text.
                  then save that as the default in 'Utility - Scan settings - Basic settings - Default scan setting' and change to 'Current Setting'

                  that should add your subject text to every outgoing email.

                  Comment

                  • Hansoon
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Sep 2007
                    • 3314

                    #10
                    Re: BH-C-284e, scanname when scan>e-mail

                    Originally posted by copytechtrouble
                    In scan, at the bottom, go to 'File name/Subject name/Other' and enter your email subject text.
                    then save that as the default in 'Utility - Scan settings - Basic settings - Default scan setting' and change to 'Current Setting'

                    that should add your subject text to every outgoing email.
                    YEP!

                    That's the solution.
                    Thanks CopyTechTrouble and thanks to all the other guys for their input.

                    Hans
                    " Sent from my Intel 80286 using MS-DOS 2.0 "

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