C253 Image unit reset

[emujo]

I'm just a tech...not a manager so maybe I don't see things the way you do when it comes to the bottom line (money), but I don't think my "attitude" as you put it is in question here. We might have a difference in philosophys between a field tech and his/her manager, but to say I have a bad attitude because I perform the required service on my machines is inane. I think it's the other way around...you'de be lucky to have a tech with my background, but once you started putting the screws to me on how and when I could replace needed parts, I would have to hand you my resignation letter. Emujo

[azzikker]

Do things "by the book", just like the manufacturer says. You probably are a good tech, working for the manufacturer. However as a dealer, we pay higher prices for the supplies and parts and the only way to stay afloat is to cut costs. I wouldn't ask my guys to stretch anything that is going to result in a call back in the near future, but resetting image units saves us tons of money and you were the one who quoted it would fail and you would have to go back to fix it due to CQ reasons. This is just not true and if you have never done it, why would you state this--because you play by the book. Good luck to you and if you ever work independently or for a dealer, there are some good options out there to save money and they work just fine. Not sure what we would do if these options were not there, because we can't play by the book, due to the greediness and markup of the manufacturer.

[pepper38_cnd]

I could not have said it better Azzikker!

I learned my lesson not to speak up for resetting, someone always points out that I have a vested interest in rechipping. Yes I do, but if it didn't work no-one would have any interests in my products.

[emujo]

OK agree to disagree, come down here and I'll buy the 1st round and we can talk about no matter how hard we try, sometimes we have to deal with POS machines and POS customers. EMujo

[azzikker]

I agree to that and I would have a beer with you. Cheers

[E Winter]

Hi there,

are there any news regarding a solution for resetting the new IU chips?

[Copiersolutions]

email copiersolutions@shaw.ca we have universal iu chips for C203/253/353 25.00 US or cheaper if you order volume. Call 1 866 274 1998

[copyman]

Re: C253 Image unit reset

I service many of the K/M BizHub color boxes. I have used the chips on the cf3102 & c250/252. I have better results with the CF models. The trick with the 250/252 is to chip them before the replace message comes on and/or clean the units, especially the corona units. Know several authorized K/M dealers that re-chip the IU's. They only do this on their contract customers to increase profits. Drums are available for these on the internet.

perhaps K/M should learn something from ricoh with the cost of units. With Ricoh color boxes you can get the dev units for $29 (blk) $90 (color) & drums (all) for $40.