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  • yourcopyneeds
    • Apr 2025

    #1

    C253-konica minolta logo

    LOGO FROZE- Can not do a trouble reset either,after doing a trouble reset, will not say ok, just locked up
    Reset all counters and nvram
    what else you got??
  • copytechman
    Senior Tech

    Site Contributor
    500+ Posts
    • Nov 2008
    • 926

    #2
    Does the engine fire up (make the startup sounds) if so and you've done nvram already then ya may be looking at an MFP board.. had it happen.

    Regards!
    A.

    Comment

    • yourcopyneeds

      #3
      i didnt replace the nvram, just reseated it

      Comment

      • copytechman
        Senior Tech

        Site Contributor
        500+ Posts
        • Nov 2008
        • 926

        #4
        Do you have another "known" good nvram/mfp board to try?

        Regards!
        A.

        Comment

        • yourcopyneeds

          #5
          that is my next step, replacing the mfp, hoping that will fix it, ty

          Comment

          • copytechman
            Senior Tech

            Site Contributor
            500+ Posts
            • Nov 2008
            • 926

            #6
            I'd swap nvram's first (quicker and easier to try) and see if it fires up... if it does then the nvram's to blame (reseating it rarely does much). Then Mfp board.

            Regards!
            A.

            Comment

            • kmcopier
              PSP

              100+ Posts
              • Oct 2008
              • 183

              #7
              there is special firmware for this problem

              Comment

              • Toxic
                Senior Tech

                500+ Posts
                • Dec 2009
                • 694

                #8
                Did firmware solve this problem or something else?

                Comment

                • Having a ball
                  Technician
                  • Feb 2009
                  • 17

                  #9
                  Originally posted by yourcopyneeds
                  LOGO FROZE- Can not do a trouble reset either,after doing a trouble reset, will not say ok, just locked up
                  Reset all counters and nvram
                  what else you got??
                  Use NVram recovery firmware if the electronic counter is way out you will need anothe NVRAM however using one from another machine may cause issues should obtain from KM

                  Comment

                  • 8050
                    Technician

                    50+ Posts
                    • Feb 2009
                    • 88

                    #10
                    Originally posted by yourcopyneeds
                    LOGO FROZE- Can not do a trouble reset either,after doing a trouble reset, will not say ok, just locked up
                    Reset all counters and nvram
                    what else you got??
                    Have you tried the NVRAM recovery procedure 1st? Also Konica Minolta recommends when replacing NVRAM to replace the MFP with it.

                    Comment

                    • nvram
                      Technician
                      • Jul 2009
                      • 40

                      #11
                      hi this is usually caused by corrupt firmware, re flash the machine with IV which is version 21, i have recovered several "dead" boards this way.

                      Comment

                      • SEnder
                        Technician
                        • Jun 2008
                        • 36

                        #12
                        Replace Power supply board!

                        Comment

                        • ni311
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • May 2008
                          • 658

                          #13
                          My bet is on NVRAM recovery fimrware, the procedure is easy: write the firmware on a CF card, insert the card in the machine, start the machine and follow the on screen instructions. It is working like a charm.
                          Konica Minolta Error Codes - Explanations and Solutions

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